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Orbis Problem Reporting
**If Orbis is DOWN, please notify your expert user. If your expert user is unavailable
or the problem is not between the hours of 8AM - 5PM follow the directions as explained on the
Server Support Web Page.**
Use the form below for reporting problems with Orbis. Please enter data in
all the fields, then click the Submit Report button.
Use this form for:
Response time problems (e.g. Orbis is very slow)
Connection or login failures
Crashing client software
Run time errors
Inappropriate actions in the software
Use of this form will help ensure that your report will receive prompt attention, that patterns of behavior can be detected, and that the appropriate range of technical staff will be notified.
You can always email Production Systems directly to report a problem.
Our group email address is: prodsys@mailman.yale.edu
For functional application problems (e.g. bugs), requests for enhancements, or other general questions, please email Production Systems directly.
Production Systems is part of the Integrated Systems and Programming group.
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