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Yale University Library
Service Quality
Improvement Council
SQIC Assessment Group meeting
5/1/02
All members attended this meeting.
· The group agreed that we would rotate who take minutes from
now on
· We also agreed to continue our schedule of biweekly meetings
through the summer
· Summary of the OPAC meeting:
Our meeting with the OPAC group went well. They are taking some of
our suggestions and not using others. They would like us to conduct
another usability test on aspects of the OPAC, which we couldn't go
over in the first study. We discussed some problems we had doing the
first study, primarily the difficulty in finding subjects. We then discussed
the possibility of a Usability SWAT team, composed of librarians with
experience doing usability tests. (We eventually discarded this notion,
but it might be nice to keep in the back of our minds). We decided to
keep the usability study in our group, but ask for help from others
when we needed it.
Bottom line: we are all too busy to do the second phase of the OPAC
usability study right now. Instead, Holly will email the OPAC group
suggesting that they either do it themselves with us as advisors right
now or postpone the test.
· We tabled the discussion of subjects and incentives for subjects
for another meeting.
· We tabled discussion of the Assessment toolkit, though discussed
our list of potential categories. We will discuss the links next week.
· Human subjects research: Katie.
Katie gave a good summary of what she's found out about Human Subjects
research.
There are three separate offices for human subjects research. The one
the library would apply to would be the Faculty of Arts and Sciences.
Katie found we would probably be exempt from the requirements as most
of our surveys/assessment would fall under "quality control".
There are six exempt categories and two others that might work for us
would be "classroom" and "public behavior study, if anonymous".
We would still need to fill out a request for exemption if we plan to
public anything that uses human subjects, even if we believe we are
exempt.
Holly pointed out that our committee wouldn't be the advisory board
on our own…that would fall to the administration. But we could
ask someone from the Human Subjects research board to come talk to us.
Putting this information together in a coherent fashion for the toolkit
will be a summer project for Katie.
· There will be a courseware Demo May 17 from 9am-12pm, but
Abe is not sure where yet
· Pamela and Holly will report on their conferences next time.
Submitted by Jen Weintraub 5/16/02
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2001 Yale University Library.
Last modified May 20, 2002.
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