Employee recognition is an integral part of service quality
improvement. A program that recognizes employees and their contributions
in a formal way before their peers is an important motivator for
team building in every organization. It helps establish an environment
that promotes high quality service. This is the basis for the
Library's Service Quality Improvement awards -to promote excellent
service quality improvement and a model of service for all Yale
University employees to strive to achieve.
The Award was established by the Library
Management Council in spring 2000 by approval of recommendation
from the Service
Quality Improvement Council.

Nominations for the Service Quality Improvement Awards may be
submitted by any current library employee (and any library employee
may nominate him/herself).
All nomination forms must include the name, department, and a
supporting statement as to how the nominated team or individual
meets the criteria for the award. The form must also be signed
by the nominee's supervisor as acknowledgement that he/she has
been made aware that the individual or team has been nominated.
All forms will be forwarded to the Library's Human Resources Department.
Download the Nomination form
Download the Reference Form
2006 Awards (independent of Service
Quality Improvement Council)
2005 Awards
2004 Awards
2003 Awards
2002 Awards
2001 Awards
2000 Awards