|
Yale University Library
Service Quality
Improvement Council
SQIC Assessment Group Notes and Action Items
Wednesday, March 6, 2002
11:00 - 12:00
SML Room 411
Present: Tony Oddo (recording), Pamela Mann, Jennifer Weintraub, Holly
Grossetta Nardini (chair), Katie Bauer, Abe Parrish
Minutes:
1. Reference Assessment. The group discussed the joint project
with the Reference Group and determined that some clarification was
needed. To proceed, we need to know what they want to collect and just
exactly how to collect data, etc. It was decided that Pamela and Tony
would meet with the Reference Group. They will attend the next Reference
Group meeting and report back to our group.
2. OPAC usability testing. Jennifer reported to the group on
various problems and concerns associated with the new OPAC displays.
We will help the OPAC implementation group by doing a usability test.
In particular, we will examine "names on buttons" and "labels
of indexes." The purpose of the usability testing is to see if
users really understand what these terms mean, and to help suggest alternatives.
Holly will poll the select-l list for faculty, graduate students and
undergraduates to test the new Orbis interface. Katie will assist Jennifer
in compiling the data.
3. Assessment Toolkit. Some corrections were made to the draft
material in the Assessment Toolkit.
4. Announcements. Jennifer announced that there has been a push
to promote the use of digital imaging for class work. She herself works
on the issue of copyright. Holly reported that she attends the SQI Council
Meetings and reports on the activities of this group.
©
2001 Yale University Library.
Last modified March 21, 2002.
Send comments about this web site to the library web administrator at
Library Administrative Services.
This file is located at http://www.library.yale.edu/Administration/SQIC
|
