Yale University Library

Service Quality Improvement Council

Service Quality Improvement Council
Minutes of Meeting
15 May 2002

Present: S. Crockford-Peters, M. Gentry, H. Grossetta-Nardini, C. Jones, F. Martz, D. Nitecki, K Parker, K. Reardon (guest), A. Solomon (chair), J. Swanekamp, J. Williams


SQIC members considered a proposal by the SQI Bibliographic Access Group (BAG) regarding Catalog Management Policy for Lost Materials. BAG recommended that "the OPAC should display bibliographic information for titles no longer held at Yale. In addition, it recommended that holdings for records representing titles where the last copy has been withdrawn display the message No longer available" S. Crockford-Peters and J. Swanekamp reminded those present that this issue has been debated for several years and a decision is urgently needed in light of Voyager implementation. A lengthy discussion of pros and cons ensued. A vote was called and the proposal was approved by a vote of 7 ayes, 2 nays, and 1 abstention. The chair will report this decision at the 30 May LMC meeting.


K. Reardon led a discussion about removal of the block on Yale email on workstations in the Franke Periodical Reading Room (PRR). She noted that the cluster had become a kind of 'internet caf' in which non-Yale patrons have monopolized workstations with large monitors to conduct email and surf the web. By enabling Yale domain email, more Yale readers would be inclined to take advantage of the PRR cluster. SQIC unanimously approved the removal of the block.


K. Reardon also agreed to investigate a workstation configuration that would limit access to only the WebVoyage OPAC.


 
Image of pointing finger.

RETURN TO
SQIC HOMEPAGE


© 2001 Yale University Library.
Last modified 29 May, 2002.
Send comments about this web site to the library web administrator at
Library Administrative Services.
This file is located at http://www.library.yale.edu/Administration/SQIC