Virtual instruction is similar to personal point of need instruction
except that it is provided in a virtual environment. The GIS Service
at the Map Collection offers this instruction service to Yale affiliates
by appointment. This is particulaly useful to patrons who may be
far from campus or are doing field work outside of the state or
country. The GIS Service at the Map Collection uses NetMeeting software
(free from Microsoft) to conduct virtual instruction sessions. This
software allows participants to talk (voice), see each other (video),
chat, share programs, share a whiteboard, and tranfer files. This
allows the GIS Service specialist to transfer geospatial files to
the patron or instruct them on how to perform a particular task
using GIS or other software.
There are a few requirements and recommendations for using the
virtual instruction service:
- Must be a Yale affiliate (student, proffesor, staff, etc.)
- ISDN, cable modem, network connection or faster (56k is to slow).
- NetMeeting software (included with Windows operating system
2K or higher; can be downloaded for free for Windows 98 from Microsoft
- Appointment (made by contacting the GIS Specialist at the Map
Collection: email@example.com, 203-432-0221)
- Webcam (it is easier to communicate if patron can be seen).
- Headset speaker and microphone (unless patron uses telephone
concurrently with NetMeeting)