Yale University Library

 

Usability and Assessment: About Us

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Background

In 2007 Yale University Library instituted a usability and assessment program designed to measure the usefulness, effectiveness, and efficiency of the Library's digital resources and services.

Services

We offer a wide variety of services to help Yale Library staff learn more about how patrons experience and use library resources.

  • Usability testing
  • Expert review of web sites and digital services
  • Survey design and consultation
  • Quality control and workflow for digitization projects
  • Usage data
  • Focus groups

Contact us

Kathleen Bauer

Director of Usability and Assessment


Alice Peterson-Hart

Usability and Assessment Research Assistant