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Spyware and Virus Prevention Checklist


 Spybot

     First Time Activation

  1. Open your Spybot Search and Destroy program from your start menu.
  2. The first time you open Spybot, you will see a window asking if you want to back up your registry. Select Create Registry Backup then Next. You will not be asked to backup your registry the next time you open Spybot.
  3. After clicking next, Spybot will ask you to search for updates. Select this option. Click Download all available updates.
  4. Proceed to Scanning for Spyware.

     Updating Spybot Software

  1. When you open Spybot, click the button to Search for Updates. Select the boxes for each update listed.
  2. Select Download Updates.
  3. If there are no updates, you will see a window stating No Newer Updates Available.
  4. Click Ok and proceed to Scanning for Spyware.

     Scanning for Spyware

  1. Select Search and Destroy from the menu.
  2. Select Check for Problems. Spybot will scan your hard drive to check for spyware that can slow down your programs and harm your computer.
  3. After a few minutes, Spybot will have listed all the spyware found on your machine. Select Fix Selected problems.
  4. You will be asked if you want to remove the selected entries. Select Yes. Select OK when you see the window confirming that the spyware has been removed from your computer.
  5. Exit Spybot.
  6. Perform these actions once a week (for example, Monday mornings).

 Webmail Maintenance

     Email Account Management Tool Configuration

  1. To set up automatic protection measures against spam and virus messages in your webmail, go to your Email Account Management Tool located at https://config.mail.yale.edu
  2. You will see a window for Email Management Tool Login. Click on the Continue button to log in with your netid and password.
  3. After you log in, you will be taken to the Email Account Management Tool Main Menu. Look to see if your status for your Spam Management and Virus Quarrantine options read Enabled or Disabled.
  4. If your status is Enabled, leave it alone. The option to send junk mail to your Potentially Infected and Tagged-Spam folders is already set up.
  5. If the status for either your Tagged-Spam and/or Potentially Infected folders says Disabled, proceed to the Spam Management and Virus Quarantine steps to enable junk messages to be sent to these folders in your webmail.

     Spam Management

  1. Look at the status of your Spam Management option in the Email Account Management Tool. If your status says Disabled click on the Configure link.
  2. Select Yes to Send Tagged Spam to Folder Tagged-Spam.
  3. If you do not regularly receive non-English language messages, select Yes to Send Messages with Non-English Characters in the Subject to the Tagged-Spam. If you do receive messages with non-English characters, select No to this option.
  4. Select Yes to Automatically Delete 30-Day-Old Messages in Tagged-Spam.
  5. Click on the Update Spam Management Configuration button.
  6. When you see the message Spam Management Updated, click on the Main Menu button to return to the Email Account Management Tool menu. Spam Management should read Enabled.

     Virus Quarantine

  1. Look at the status of your Virus Quarantine option in the Email Account Management Tool. If your status says Disabled, click on the Configure link.
  2. Select Yes to Send Messages with Renamed Attachments to folder Potentially Infected.
  3. Click on the Update Virus Quarantine button.
  4. When you see the message Virus Quarantine Updated, click on the Main Menu button to return to the Email Account Management Tool menu. Virus Quarantine should read Enabled.
  5. After both Spam Management and Virus Quarantine options are enabled, click the Logout button at the bottom of your screen to logout of the Email Account Management Tool.
  6. This action should be performed once.

 Webmail

  1. To clean out the unwanted messages that end up in the Tagged-Spam and Potentially Infected folders in your webmail, go to https://www.mail.yale.edu and log in using your netid and password as you would Eudora mail.
  2. If you see a window asking you to Confirm Mail Maintenance Operations, check all boxes and select Perform Maintenance Operations.
  3. Click the Folders link from the options menu located above your Inbox.

     Potentially Infected

  1. Click the Potentially Infected link and check to see if you know the sender and the message does not contain unfamiliar attachments.
  2. In the box located under Potentially Infected, select All to check off the messages on the screen.
  3. Select Delete. If you have more than one page of junk mail, you will have to repeat this process more than once.

     Tagged-Spam

  1. Click the Folders link.
  2. Click the Tagged-Spam link and check to see if the messages are junk mail. Look at the sender of the message and the subject heading. The Tagged-Spam option is very picky and will sometimes send legitimate messages to your tagged-spam folder.
  3. Check off all the boxes you see to be junk messages and select Delete. If you have more than one page of junk mail, you will have to repeat this process more than once.
  4. Logout of webmail.
  5. Perform these actions once a week (for example, Monday mornings).

 Eudora

  1. If you receive a junk message repeatedly, go to the Special option in Eudora and select Make Filter.
  2. Under the action box of the bottom of your window, select Delete message (send to the Trash). This action ensures that you will not receive any other messages from this particular sender.
  3. After you create the filter, delete the original message using the trash can icon at the far left of your menu. Any further message from this sender will be sent to the trash.
  4. Perform this action only if you receive spam from the same sender repeatedly. The first few times you receive messages from this sender, simply delete the message. Keeping a long list of filters will slow down your email.
  5. Perform these actions as needed.

 Windows Updates

  1. If you see a small globe at the bottom right hand of your toolbar, close all programs you have running.
  2. Double click on that globe and select Install to receive updates to Windows. Some of these updates will require you to reboot your computer.
  3. Perform these actions as needed.

 Norton AntiVirus

  • Norton AntiVirus will be set up to automatically scan your workstation and update your definition files daily.

 Internet Explorer and Mozilla Firefox

  • For Yale and Library related web searching, Use Internet Explorer. Internet Explorer should be set as your default browser.
  • For non-library related searches, use Mozilla Firefox.


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© 2002 Yale University Library
Last revision: 16 February 2005

Contact: Dajin Sun
URL: http://www.library.yale.edu/catman/preventionchecklist.htm