Decorative Image
Yale University Library Decorative Image
Research Tools Libraries and Collections About the Library Library Services
Borrowing and Circulation Course Reserves Interlibrary Loan Borrow Direct Workshops and Tutorials Ask! a Librarian
title of the page
Decorative Image

I have a problem with my account.

bullet point Feel free to contact us using one of the options below to resolve a problem on my library account.

  • Email: smlcirc@yale.edu
  • Phone: (203) 432-7189 or 432-8797
    (M-F 8:30 a.m. to 5 p.m.; Sat: 10 a.m. to 2 p.m.; Sun 1-5 p.m.)
  • In person: at the Sterling Memorial Library Information Services desk.
    (M-F 8:30 a.m. to 5 p.m.; Sat: 10 a.m. to 2 p.m.; Sun 1-5 p.m.)
  • Chat: Use the box on the right side of this screen.
  • Enquire about a fine/charge to your account [online form]


Most Common Requests
bullet Contact us
bullet View your library account
bullet Renew your books
bullet Recall a book
bullet Off-Campus Access
bullet Request a book

bullet Library News
bullet Library on facebook facebook link



© 2007 Yale University Library
This file last modified 04/09/09
Send comments to Access Services
Or contact us at (203) 432-7189

image map of navigational links
Search this siteYale UniversityYaleInfoContact UsOrbis Library CatalogLibrary hours