October 12, 2004
Judy Parker (chair), Larry Martins (recording), Marybeth Bean, Richard
Bean, Lorine Murphy, Beverly Lett, Cindy Greenspun, Danelle Moon,
Pam Jordan, Lisa Thomas, Beatrice Luh, Susan Burdick, Sue Crockford-Peters,
John Gallagher, Anthony Riccio, Amanda Patrick, Chris Killheffer,
Martha Clark, Carol Jones, Ken Crilly, Matthew Glickman, Shashi
Luthra, Kathryn Mansi, Nathanael Shelley, Carla Heister
Guest: Shaundolyn Slaughter, Staff Development Coordinator and Technical
CIRCULATION SUPPORT GROUP
Minutes from 08/31 meeting. Judy will contact Pam for minor emendations.
Slaughter, the library's Staff Development Coordinator and Technical Trainer,
met with the group to discuss training for library staff and student workers.
She wanted to know what the group believed the library's training needs
are and what direction we should move in.
circulation training needs mentioned were reserves, bibliographic records/MFHD,
stack maintenance and, especially, tutorials. Many members of the group
are very eager to have circulation tutorials available to staff. Shaundolyn
said that tutorials are not a top priority at present.
Documentation for circulation training was also discussed. The need to
revise and review existing documentation was discussed in view of the
circulation changes that will arise from the new release of Voyager. Much
of the current documentation is written from a "Notis" mindset
- training staff who had formerly worked in Notis to learn to work using
Voyager. At present there is no circulation documentation revision group.
At this point members of the group again mentioned the need for tutorials.
Sue Crockford-Peters said that any investment in time should be put into
the creation of tutorials as opposed to documentation and that tutorials
are in fact a form of documentation.
Shaundolyn then asked the group to help her prioritize what is needed
in a centralized basic training for new staff offered by Human Resources.
Among the topics offered by the group was MFHD for circulation - understanding
cataloging and how it impacts us in circulation. Other topics were cross
training in different Voyager modules and training for staff moving from
one job module to another.
When asked what she would do with the information garnered from this meeting
Shaundolyn replied that she would assess this info and use it to prioritize
the type of training to be offered by Human Resources. At this point the
discussion had to be cut short because of time constraints.
of CCL spoke to the group about the work of the Media Task Force, on which
she served. Media items - videos, CD's and DVD's - formerly were not eligible
for call slip requesting between libraries. Some libraries treated these
items as Closed Reserve items. With the adoption of special security cases
for these items there have been changes in the circulation policies regarding
them. These items are now available for call slip requests. Media items
catalogued as individual items will go out on loan for seven days. Media
items cataloged with accompanying material - such as a book - will go
out for that material's loan period. On media items accompanying other
material each item will be barcoded separately as if they were different
volumes with the appropriate code - DVD, CD, etc. - appearing in the CHRON
field. The new item types for this material went live on Friday 10/07/04.
The group was then given the opportunity to examine the new case and shell
in which all circulating audio-visual and software media will be stored.
The shell is unlocked by a special unlocking mechanism as each item is
checked out. Empty shells are kept at the circulation desk to be used
when the next item gets returned. The cases have a pocket on the outside
for the inclusion of routing or hold slips.
For further information about new circulation policies for media items
please go to the library's media website at http://www.library.yale.edu/rsc/sml/media/
for circulation folks to the Systems Office
Fall LSO developments for the circulation/access/privileges/reserves etc.
training, firing, etc.
the growth investigation of workload in Access Services. Nathanael Shelley.
Now planned for the December 14th meeting.
procedures - using the credit card. Chris Killheffer
books project - What has been happening since the position was filled
on 5/04? Chris Killheffer.
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