Electronic Collections Department
Last modified: 02/10/03
Instructions: Copy the text of the below into an email message, fill it in, and send it to the Library Staff member identified as being the Product or Vendor Contact responsible for the relevant electronic resource or interface on the Contact Information list or the individual named at the end of the relevant database descriptive page linked from the Front Door Databases list or other units' database lists.
Name of Library Staff Member Reporting __________________________
Phone _________________________
Email _________________________
Date/Time of Response Time Issue Observed ________________________
Technical Specs of Workstation Involved:
Operating System and Version # ____________________________
Web Browser and Version # Used __________________________________________
Other Software and Version # in Use _____________________________________
Was the Proxy Server in use? ___________________
Product in use _______________________________
Interface of product (if known) ____________________________
Provide (in as much detail as possible) a description of the activity
during which you observed the Response Time Issue. Include search terms,
search history, result set size, etc.
|
©
2008 Yale University Library
Electronic Collections Department Last modified: 02/10/03 |
http://www.library.yale.edu/ecollections/responsetime.html