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Public Interfaces Committee
PIC Agenda
CCL Experimental Space
April 13, 2005

Attending: Dale Askey, Katie Bauer, Debbie Falvey, Julie Linden, Stephen Naron, Karen Reardon, Andy Shimp (recorder), Tao Yang

Absent: Earl Roy, Kalee Sprague, Rick Zwies

1. Announcements

Quote received from designers for front door update. A meeting is scheduled with them for next Wednesday at 9:30.

Julie will book the CCL classroom until the end of the year.

Good attendance reported for the PIC forum on Measuring User Behavior. The presenters received positive feedback.

2. SFX button suggested text change

Katie thought the link name might not be meaningful to users. She also questioned using a product name as the link name because it is possible we may not always use the SFX product. The new v.3 of SFX has been released, and the menu structure is different. Katie recommended asking a subgroup to look at the link name and menu structure. PIC agreed and Karen will coordinate a subgroup with Tao, Katie, Andy, and Dale. Katie will check about getting a participant from the Medical Library (Rick or Daniel).

3. Drafts of revised ILL and Borrowing/Circ pages

Andy presented his proposed revisions of the front door ILL and Borrowing and Circulation pages. The ILL page was changed to create headings for type of material requested and to include an expectation of delivery time.

http://www.library.yale.edu/~ashimp/fdfiles/index.html

The group agreed on several additional changes:
a. Remove introductory text.
b. Change the second heading to "Request Journal Articles and Other Non-book Materials."
c. Change the third heading to "Additional Information: Interlibrary Loan Offices."
d. Where "interlibrary loan" is used, add "ILL" in parentheses.

Andy will make the changes and show it to Carol Jones.

The Borrowing & Circulation pages were changed to reduce text and create section headings. Andy presented a list of FAQ questions taken from Ask Live transcripts and other sources. Andy will work on developing answers for the questions and distribute the FAQ to PIC. We will then send to Sue Crockford-Peters.

Borrowing & Circulation
http://www.library.yale.edu/~ashimp/fdfiles/circ.html

Borrowing Privileges
http://www.library.yale.edu/~ashimp/fdfiles/privlegs.html

Andy also received a request to add "Tours" to the Workshops and Tutorials link. The page itself could be updated and revised, including making the tour and workshop schedule more visible. Andy will contact Emily Horning to ask the Instruction Group to review the page. PIC will postpone discussion of adding "Tours" to the link until tours are scheduled.

4. Standardization of subject guides

David Stern raised the question of standardizing subject guides at library web specialists' meeting. While some questioned the desirability and feasibility of such standardization, it was noted that standardization would potentially enable integration of the subject guides into external interfaces (such as Sakai, the potential replacement of the classes system). We will collect more information. Dale will bring the issue before RSC. Julie will take the issue to the Portal Opportunities Group.



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This file last modified 10/24/06
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