Yale University Library maintains library research workstations to provide access to electronic resources available on-site and via the Internet in support of research and learning at Yale University. For more details, please see Policies Governing Use of and Access to Yale University Library Public Workstations. See Cluster Support Services for details on computers maintained by Yale's Information Technology Services.
Technology Troubleshooting Office Now Open - Cross Campus Library Lower Level
Yale undergraduate and graduate students in the Arts & Sciences can bring their
laptop computers and seek help here from ITS Computing Assistants in troubleshooting
technical problems. Drop-in help is available, though appointments are preferred.
Services include help configuring Proxy Server remote access to the campus network,
reviewing virus protection software, and configuring Yale e-mail spam management
utilities. To arrange an appointment see http://www.yale.edu/cas/
. To review hours of support see http://research.yale.edu/monitor/helpdesk.jsp
. Self-Service Media Room open in Cross Campus Library Lower Level
Located in the basement of the Cross Campus Library, the Self Service Multi-Media Room is available for use by Yale faculty, staff and registered students. For more information see the Cross Campus Library Teaching & Learning Experimental Space site. List of available equipment
Using Flash Drives on Library Public Workstations
Flash (USB) drives can be used on Library Public Workstations. To remove the drive
click once on the 'Unplug or Eject Hardware' icon in the System Tray (icon has
a green arrow and is located in the lower right near the system clock). Click
'Stop USB Mass Storage Device.' When you see a pop-up that says the drive may
be safely removed, click OK and remove your drive. Important: Do not click
twice on the unplug hardware icon. Double-clicking will result in an error message.
Network Access for Laptops
- Wireless network access is available in several libraries. See Wireless Networking at Yale for more information and a list of locations.
- Network jacks are available for laptop computer use in Sterling Memorial Library
(Starr Reference Room), the Engineering & Applied Science Library, the Kline Science Library and the Social
Sciences Library. Check for availability in other libraries at the library's
- If you have been assigned a carrel in Sterling Memorial Library and need
its network jack activated, contact Access
information about roaming network access is also available.
Printing from Computers
- Pay for printing using Uniprint at the following libraries: Sterling Memorial
Library, Kline Science, Social Science, Arts, Government Documents and Information
Center, Divinity, Engineering, Math, and Geology.
- To print from the public computers, you will need a printing account. See
ITS Print Account Management
to add funds to your account, look up your transactions, and create a PrintID
if you are a visitor to Yale. See the ITS
Distributed Printing Overview for general information about establishing
a printing account, adding money to the account, and printing.
- Instructions for printing from Windows
and Macintosh laptops are
available. Note that the instructions read "print from your room,"
but they apply to printing from network-connected laptops within Yale libraries.
- Pay for printing using your Copico card at the Medical Library and the Epidemiology
and Public Health Library. Read the Frequently
Asked Questions about printing in the Medical Library.
Workstations Available for Persons with Disabilities
Workstations specially configured for use by persons with disabilities
are available at many
Yale libraries. These workstations are wheelchair accessible, have large-print
keyboards, trackballs and Zoom Text Software. Information on the use of these
workstations is available in the library where they are located.
Most library workstations are capable of displaying all
supported languages. If you would like to request we support additional languages,
e-mail Library Web, Workstation & Digital Consulting Services.
To access keyboard translations for use on Library Multilanguage Workstations,
click the links button in the upper right corner of the browser. Connect
to the Microsoft site to load the appropriate keyboard translations.
Orbis Z39.50 Access
Z39.50 access will allow you to connect to Orbis (Yale Library Catalog) using
client software such as EndNote. A preconfigured EndNote connection file for
Orbis is available from the EndNote
- Orbis Z39.50 Parameters:
- System: Endeavor Voyager
- Server address: prodorbis.library.yale.edu
- Port: 7090
- Database: voyager
- Record syntax: USMARC or OPAC
© 2007 Yale University Library
This file last modified 08/16/05
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