Yale University Library: Joint Departmental Committee

INTEREST BASED PROBLEM SOLVING (IBPS)

The Library’s Joint Departmental Committee successfully implemented several labor-management process improvement projects - we are now focusing on preventing and resolving conflicts and promoting positive labor-management relations. The goal of IBPS in the Library is to: strengthen relationships, resolve problems, build desirable skills in all staff, improve communication and understanding of interests and decrease the number of grievances and disciplinary actions, and build a better working environment based on the Library’s values of integrity, respect, excellence, creativity, flexibility and open communication.

IBPS Task Force

Links

· Report: Design for Library Interest Based Problem Solving
· FAQs
· Presentation to LMC
· Presentation to the Best Practices Steering Committee
· IBPS Activity Record Form
· IBPS Activity Satisfaction Form
· IBPS Quick Reference Guide

Pilot Departments

· Access Services/SML (Stacks)
· Acquisitions
· Arts Library
· Law Library (Acquisitions, Cataloging)
· Library Shelving Facility
· Medical Library (Access Services & Document Delivery))
· Shipping and Receiving

Facilitators

· Dolores Colon
· Christopher Killheffer
· Ernie Marinko
· Margaret Seca
· Patricia Simon

Trainers for Pilot

· Michael Gaffney
· Gary Bergel

Training Dates for Library IBPS
(FOR PILOT DEPARTMENTS ONLY)

· Online Registration
· Directions to West Campus

Office of Best Practices

· Debra Arcangelo-Vitale
· Laurie Manganiello
· Michele Potter
· Jane Savage
· Michael Schoen
· Lorraine Skibitcky
· Brian Wingate

IBPS Task Force

· Liz Johnson, 432-8190, Document Delivery, Co-Chair

· Karen Kupiec, 432-4099, Director of Library Access Integration Services, Co-Chair

· Bernadette Cioffi, 436-1916, Library Human Resources

· Anthony Ferraiolo,432-6766, Shipping

· Maureen Jones, 432-1788, Document Delivery

· Duane Mellor, 624-5161, ext. 221, Local 34

· Amelia Prostano, 432-7974, Beinecke Library

· Diane Y. Turner, 432-1810, Library Human Resources

Questions? Contact Us for more information on the IBPS pilot project contact any Committee Member