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Staff Training & Organizational Development

December 2001
Volume 7
(back issues)

In this Issue

Staff in Focus
New employees of the University Libraries Team, promotions, and members who have left and will be missed.
New Employees
Staff Highlights

 

A Word from the University Librarian


New Tea Schedule

 

 

Wellness Now

Seasonal Affective Disorder

Service Quality Awards
The Service Quality Awards honored many employees.

Photos

United Way Giving
Our Community needs our help. The Campaign ends this month, so please give to the United Way.

Professional Mentor
Customer Service

http://www.library.yale.edu/training/promentor/

 

Suggestions and Comments
If you have something you would like post in Library Links please forward the information to me. Send all comments to the Editor, Jessica Linicus.

jessica.linicus@yale.edu

 

HR Updates

Find It
Yale Holiday Calendar
Supervisory Discussion Groups
Unsolicited Emails
Calendar of Events

 

Think Now

Mortgages
Fixed versus Adjustable Rate

Library Assistance for Persons with Disabilities

Yale Photos
Photos taken on Yale Campus

Library Jobs Available

http://www.library.yale.edu/lhr/jobs/



Staff in Focus

New Library Employees
Adiha Wahid
Near East Collection
11/26/01

Matthew Glickman
Access Services
11/25/01

Teresa Mensz
Law Library
12/12/01




Staff Highlights

Congratulations to the candidates who have been recognized at the
Service Quality Awards on November 29th.

Individuals
William Massa * Steven Arakawa
Claire Halloran * Vermetha Polite
Lynette Robinson * Arthur Bromell
Mary Holder * Suzanne Lorimer

Student
Alfred May

Workstation Support Team
Karen Reardon * Meng-Ghon Tang
Ernest Marinko * George Ouellette

Front Door Redesign Task Force
Holly Grossetta-Nardini * Karen Reardon
Gillian Mayman * Andrew Shimp
Carolyn Claflin * Julie Linden
Jennifer Kostelnik * Marianna McKim


Congratulations to the employees awarded for
2002 Professional Development Grants

"Our English Amphion:"
The Theatre Career of Thomas Augustine Arne, 1732-78

Todd Gilman

Creating a Resource for Information on Contemporary Book Artists: Digitization of Ephemera in the Arts of the Book Collection
Jennifer Weintraub, Jae Williams, Karen Reardon

 


United Way Giving

Last Month to give the Campaign is ending December 31st...

Your donation to the United Way can change the lives of children, the elderly, and other needy citizens in Greater New Haven.

 

Let Me Make A Pledge Now!
Click below to make your pledge right now! It's easy and secure with Yale's new online pledge form.
Click here and enter your Yale NetID and your sign on password to access the system.

Click Here for the United Way Site

For more information contact:
Diane Turner
Library's United Way Coordinator
432-1810

 



HR Updates


Yale Calendar


Recess Day: Monday, December 24
Christmas Day: Tuesday, December 25
Recess Day: Wednesday, December 26
Recess Day: Thursday, December 27
Recess Day: Friday, December 28,
Recess Day: Monday, December 31
New Years Day: Tuesday, January 1, 2002
Martin Luther King Day: January 21, 2002

 


Supervisory Discussion Groups
Meetings located in room 409 in SML

December 20th 11:00-12:00
January 31st 11:00-12:00
February 21st 11:00-12:00
March 21st 11:00-12:00
April 18th 11:00-12:00
May 30th 11:00-12:00

The December 20th meeting will feature a presentation on the EAP Program. The guest speaker will be Mark Gaynor.





Unsolicited e-mail

To read University Policy on unsolicited e-mail
review this page
http://www.yale.edu/email/ens_abuse.html .


For a definition of SPAM
review this page
http://www.yale.edu/email/helpdocs/spam.html

 


Safety Bulletin

The "Safety Bulletin" is a quarterly publication from the Office of
Environmental Health & Safety made available to all faculty, staff and
students at Yale University and Yale Medical School on our web site at
http://www.yale.edu/oehs/PDF_files10_01sb.pdf.


Beginning this quarter, all faculty, staff and students holding a Yale
email account will be notified by email of the posting of the most
recent copy of the bulletin on our web site. Printed copies will also
be made available on campus and the medical school via our office's
safety bulletin boards.

 



Calendar of Events

 

Langston Hughes centenary exhibition
February 1, 2002
Beinecke

Tea with Alice
January 11, 2002, 9:30-10:30
Sociology Lounge

Tea with Alice
February 7, 2002, 2:00-3:00
SML Spoon

Tea with Alice
March 25, 2002, 10:30-11:30
SHM Beaumont Room

 



Forms

Are you using the most current form for:
Workers' Compensation: Health Service Appointment
Form ER 15-2 REV 98
(current form number)
For a form please come to Library Human Resources in Room 155 of SML



Find It

Employment Application Process For
Internal Candidates

http://www.library.yale.edu/lhr/jobs/internalapp.doc

 


Food Drive

M&PSA's Canned Food Drive will be held this year from December 10th through December 21st. The food drive benefits the Connecticut Food Bank, the largest centralized source of donated emergency food in the state. The food bank serves 450 agencies such as soup kitchens and food pantries, providing food for an estimated 250,000 people a year.

Drop off your cans at one of the following locations:

Art and Architecture Library circulation desk
Divinity Library staff lounge
Engineering Library circulation desk
Kline Library kitchen
Law Library
Medical Library administrative office
Social Science Librarian's Office

Additional boxes will be placed in the following locations over the next few days:

Beinecke Library desk
Sterling Memorial Library administration
Cross Campus Library circulation desk
School of Nursing Library circulation desk


The Second Annual Service Quality Award Presentation and Reception for
2000 - 2001


The event took place on Thursday, November 29th, from 3:00 - 5:00pm in the
Sterling Memorial Library Lecture Hall and Exhibit area.
Refreshments and beverages were served.
The honorees were awarded a certificate presented by
Danuta Nitecki and Alice Prochaska.

On behalf of the Service Quality Award Committee we would like to once
again extend our congratulations to this year's winners of the Second
Annual Service Quality Awards, and to all the staff who have supported
this program, which made this year's ceremony a success.

Kevin Pacelli (Chair, 2000-2001)
Service Quality Award Program

Awardee Photo

Photos

 



Library Assistance for Persons with Disabilities

The Yale University Library serves as an important research and educational resource for the students, faculty, and staff of the Yale community. In order to ensure all users equitable access to the library's collections, public services, and web resources, the library has developed a program of services that enable users with disabilities to take full advantage of its offerings.

Services available to persons with disabilities:

  • Finding and Using Library Materials
  • Assistance to facilitate the use of finding aids (online and physical)
    Paging of books from stacks and shelf areas (may be on a delayed basis)
  • Assistance in ascertaining the availability of books and periodicals housed in Yale libraries
    Extension of reserves or loan periods or modification of other lending rules on an individual basis when possible
  • Telephone assistance with finding out the status of an item on Orbis, the online catalog. On an individual basis, library staff will check to see if an item is on the shelf (may be on a delayed basis)
  • Ensuring of access to microform readers, computers, and other information technology
    Assistance with photocopying of a limited number of pages from books and journals (may be on a delayed basis)
  • Reference Assistance
  • Advice about access to specialized online information sources
  • Explanations and descriptions of sources of specialized information
  • Help with numerous bibliographic citations
  • Instruction on how to use available library technologies located at adaptive workstations with
    Proxy Cards. Users with disabilities are eligible to obtain a proxy borrower's card from the Privileges Office for a specified friend or attendant to borrow library materials on their behalf. Proxy cards for non-students/staff will be determined on a case-by-case basis depending on an applicant's particular circumstances.

Public services representatives from each of the Yale libraries should be contacted with any questions you may have regarding these services. For more information on university-level assistance for Yale students and staff with disabilities, contact the The Office for Equal Opportunity Programs.

Public Service Representatives from each of the Yale libraries

Access Services [Sterling Memorial Library/Cross Campus Library]
Cindy Greenspun, Access Services Supervisor
Tel. 432-1854


Area Studies [African, East Asian, Judaica, Latin American, Near East, Slavic & East European, and Southeast Asia collections]
César Rodríguez, Curator, Latin American Collection
Tel. 432-1835

Arts Library [including Arts of the Book Collection, Classics Library, Drama Library, and Visual Resources Collection]
Laurel Bliss, Librarian for Architecture
Tel. 436-8052

Beinecke Rare Book & Manuscript Library
Christa Sammons, Curator, Collection of German Literature
Tel. 432-2964

Divinity Library
Susan Burdick, Circulation Manager
Tel. 432-5288

Library Administration Services/Human Resources
Kate Reynolds, Staff Training/Org Dev Officer
Tel. 432-1818

Manuscripts & Archives
Danelle Moon-Geraci, Manager, Reference Services
Tel. 436-0116

Medical Library [including Epidemiology and Public Health Library]
Obianuju Mollel, Reference Librarian, Medical Library
Tel. 737-1537

Music Library
Kendall Crilly, Music Librarian
Tel. 432-0495

Research Services & Collections [Sterling Memorial Library/Cross Campus Library]
Lucille Houde, Library Service Assistant
Tel. 432-1778

Science libraries [Kline Science, Engineering & Applied Science, Geology, Sterling Chemistry, Forestry, and Mathematics libraries]
Lori Bronars, Science Reference Librarian
Tel. 432-6213

Social Science libraries [including Government Documents and Information Center, Seeley G. Mudd Library, Statistics Library]
Denise Hersey, Social Sciences Librarian and Coordinator of Access Services
Tel. 432-6121

Library Systems Office
George Ouellette, Workstations Support Specialist
Tel. 432-1847

For more information on the adaptive equipment
and the program go to:

http://www.library.yale.edu/services/disabilities.html


The Professional Mentor

Customer Service

Good Customer Service does not come about spontaneously in an organization. It must be developed. Our customers are counting on us to stay two steps ahead of them to take specific and intelligent actions that will improve their lives.

For more information on this topic go to:
http://www.library.yale.edu/training/promentor/

 

 



Join Alice,
The University Librarian

for
Tea Time

Tea with Alice
January 11, 2002, 9:30-10:30
Sociology Lounge * 140 prospect Street

Tea with Alice
February 7, 2002, 2:00-3:00
SML Spoon * Sterling memorial Library

Tea with Alice
March 25, 2002, 10:30-11:30
SHM Beaumont Room * 333 Cedar Street

Remember Alice has Office hours
every Monday between 8:30-9:30.
Please call Katy for an appointment @ 21810.

 




A Word from The University Librarian


A message to all Library staff about reports of the Beinecke theft.

This note follows the report on the front page of the New Haven Register and on television news, giving details about the theft of materials from the Beinecke Library. It appears that the details given there came from the charge filed by the New Haven police and from the police in Wisconsin. Members of Library staff may be wondering whether it matters any more if we speak to the press about this case.


We would be very grateful if you could all please continue to observe discretion, and do NOT speak to the press about this case. As before, if you are approached for comments or further details, please refer any inquiries to Tom Conroy, on 432-2345. It remains important that members of the University, and Library staff in particular, should not talk about the case while it is being pursued through the courts. Any public comment from one of us might potentially prejudice the outcome of the judicial proceedings.

With very many thanks for your discretion and support in this sad and troubling case,

Alice Prochaska and Barbara Shailor

 


Wellness Now



Seasonal Affective Disorder


Seasonal affective disorder (SAD) is an extreme form of the "winter blues" -- depression that occurs at the same time each year, bringing sluggishness and trouble functioning normally. SAD was only recently recognized as a specific disorder, but since 1982 much has been learned about it and how to treat it. People suffering from SAD undergo extreme differences in mood, as if they were split between a "summer person" and a "winter person."

SAD can occur in the summer, but is most common in the winter. It begins gradually in late August or early September and continues until March or early April, when the symptoms begin to go away. Sufferers have been known to increase their sleep by as many as four hours a night and gain more than 20 pounds as they attempt to "hibernate" the winter away.

Symptoms Include:
Depression, difficulty enjoying life, pessimism about the future
Loss of energy, inertia, apathy
Increased sleep, difficulty getting up in the morning
Impaired functioning: difficulty getting to work on time; tasks that are normally easy seem impossible
Increased appetite, weight gain
Carbohydrate cravings
Desire to avoid people
Irritability, crying spells
Decreased sex drive
Suicidal thoughts or feelings

For children and adolescents:
Feeling tired and irritable
Temper tantrums
Difficulty concentrating
Vague physical complaints
Marked cravings for junk food

 

 

Tip of the Day
Take the time to get outside to enjoy
natural light.

 


Think Now

 

 

Mortgages
Fixed versus Adjustable Rate

Typically, adjustable-rate mortgages are a good choice under two circumstances: interest rates on fixed-rate mortgages are high, which may make the home you want unaffordable; or, you think there's a good chance that rates will trend downward. In that case the rate on your adjustable-rate loan would decline, giving you lower mortgage payments in the future. But I don't think either of those two circumstances apply today. The rates on 30-year fixed rate loans are actually extraordinarily low, recently averaging about 6.5 percent. The initial rate on one-year adjustable loans, by contrast, was about 5.25 percent. That's a bit lower than the 30-year rate, but with short-term interest rates at or near 40-year lows, you have to wonder if rates are more likely to head lower or higher from here, especially once the economy begins to improve. I think the odds are that short-term rates will move higher, which means that 5.25 percent rate is likely to be adjusted upward in subsequent years. To me, this makes a fixed-rate loan a better choice.


30-year vs. 15-year

Which is the best loan,? A 30-year loan at a rate of 6.5 percent or a 15-year loan and getting an even lower rate, recently around 6 percent. One thing to consider is the effect on your budget since the monthly payment will be higher on the 15-year mortgage despite its lower rate. For example, the payment on a $150,000 30-year 6.5 percent loan will run $1,264 a month. The payment on the same size mortgage with a 15-year term and 6 percent rate is $424 higher, or $1,688 a month. Of course, by making that larger payment, you'll pay less in interest over the life of the mortgage, and you'll pay off your loan a lot sooner. That could be a consideration if, say, you don't want a mortgage payment hanging over you in retirement. On the other hand, by choosing the 30-year loan, you could free up cash that you could plow into investments for retirement or other purposes.

The 15- vs. 30-year decision is as much a personal one as a financial one. You have to decide which is more important to you -- paying off that mortgage or having more cash on hand to invest in other assets (or spend, as the case may be). A 30-year loan gives you more flexibility. You can invest the difference between the 15- and 3-year mortgage payments and thus have access to it if you need it. If you want access to the equity in your house, by contrast, you've got to sell it or take out a loan. Also, if you take the 30-year loan, you can always change your mind later and make additional principal payments to pay off your loan ahead of schedule. But you pay for that flexibility with a higher interest rate.

Money.com

 


Suggestions and Comments
Send all comments to the Editor, Jessica Linicus

If you would like something or someone featured in the next Library Links, please contact me. Library Human Resources hopes you enjoyed this issue of Library Links.

jessica.linicus@yale.edu

 


Library Links is published throughout the year to acquaint the Library Employees and others of events in the Yale Libraries. Please direct comments and questions to Jessica Linicus, Editor, Library Human Resources, Sterling Memorial Library phone: 432-1810, email:jessica.linicus@yale.edu

Copyright 2001 Yale University Library
A Library Human Resource Publication

Jessica Linicus, Editor

 

 


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