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Staff Training & Organizational Development


December 2002

Volume 16
(back issues)

In this Issue

Staff In Focus

New Employees
New Library Staff and their Department
Departing Employees
Staff Leaving and their Department
Staff and Department Highlights

The AMICO Library
Arts Library Kress Fellow
New Cataloging Coordinator and Team Leader
Call for New SQIC Members
One-shot Library Instruction Sessions
Official Count of Libraries on Campus
A Word from the University Librarian

A featured article by Alice Prochaska
Staff Member in Focus
Cindy Greenspun
Access Services
Highlights of Staff Events

Canned Food Drive
Long Service Recognition
Alice's Tea Schedule
Dates and times for the tea
Calendar of Events

Library Events Scheduled for this month
Yale Photos
Photos taken on Yale Campus

HR Updates

Yale Holiday Calendar
Calendar of Days Off
Find It
New, Events & Exhibits
http://resources.library.yale.edu/online/news.asp
HR News
Online Annual Enrollment
United Way
Mail Tip #145: Destination Addresses
Technical Training Vouchers Program

Staff On-line Resources
Medical Library Intranet
http://www.library.yale.edu/yulstaff/resource.htm
Library Jobs Available
Click Here
Suggestions and Comments
To post in Library Links please forward the information to the Editor, Jessica Linicus.
jessica.linicus@yale.edu

Wellness

  Mental Wellness: HUMOR
Cartoons
Wellness Now

Tips for Staying Healthy During Flu and Cold Season

Think Now

Gift Ideas for Under $10


 

 



Staff in Focus

New Library Employees

Leigh Golden
Beinecke Library
Library Service Assistant
12/16/2002

Judith Cummings
Forestry & Environmental Studies Library
Library Service Assistant
12/9/02

Raman Prasad
Manuscripts & Archives
Archives Assistant
12/9/02

June Bik
Beinecke Library
Library Service Assistant
12/9/02

Serge Reynolds
Beinecke Library
Security Officer
12/9/02

Sarah Elman
East Asia Collection
Cataloging Coordinator/Team Leader
12/2/02

Vida Engstrand
Beinecke Library
Library Service Assistant
11/25/02

Kevin Crawford
Access Services
Library Service Assistant
11/25/02

Henry Taylor
Beinecke Library
Security Officer
11/25/02


Departing Employees

Laura Tatum
Arts Library
Kress Fellow
12/20/2002



Staff and Department Highlights

The AMICO Library
The AMICO Library has been added to the Yale University Library's electronic resources. The AMICO Library is a growing collection of over 90,000 digital images documenting works of art in the collections of AMICO (Art Museum Image Consortium). AMICO members include over 35 leading museums in the United States, Canada, and the United Kingdom. Types of works include paintings, sculptures, graphic media (including photographs), textiles, costumes and jewelry, works of decorative art, books and manuscripts, video stills, and installation art stills. Time periods range from prehistory to the present with a majority of works dating from 1800. Cultural representation is worldwide.

The AMICO Library is available through the browser version of the Insight collections management and presentation software.

You may get to the AMICO Library through the Yale Library gateway--the Database and Article search link, under "A" http://www.library.yale.edu/
or through the Arts Library web pages through the Search for Images link http://www.library.yale.edu/art/

If you have any questions or comments, you are welcome to address them to Katherine Haskins, Director, Arts Library; Susan Williams, Visual Resources Collection; or Barbara Rockenbach, Instructional Services Librarian, Arts Library.


Arts Library Kress Fellow

Laura Tatum, has been the 2002 Kress Fellow at the Arts Library. She will be leaving Yale on December 20th as her fellowship is complete. She is moving on to the University of California, Berkeley. There she will be the Project Manager for 20th Century Architectural Records.

We wish her the best of luck in her new position.


New Cataloging Coordinator and Team Leader

Sarah Elman joined us on Dec. 2 as Cataloging Coordinator and Team Leader. She will also be a Catalog Librarian for Chinese language materials.

Sarah comes to Yale from UCLA, where she was the head of the Cataloging and Public Services Divisions of the Richard C. Rudolph East Asian Library. She joins the rest of the cataloging staff on 1M in Sterling; her telephone number there is 432-8210.


Call for New SQIC Members
Building on recent recommendations made by the Microcosm Group, the Service Quality Improvement Council (SQIC) has created an agenda for "focusing on high quality service as a norm for the YUL." To do so, the SQIC is seeking at least two new members willing to contribute to the
improvement of library service quality. SQIC has recently initiated a three-stage strategic plan for the remainder of this fiscal year.

The plan includes:
(1) The empowerment of one or two improvement teams charged with solving a library service quality problem within the next six to nine months. An outside consultant will train and work with team
members to apply quality improvement techniques to their particular problem.
(2) The development of a symposium to improve managers' understanding and awareness of trends likely to affect service quality improvement in large research libraries. This symposium will bring to
Yale a group of quality improvement leaders and will result in an articulated set of strategic goals for service quality at YUL.
(3) A series of customer service learning sessions, open to all library staff, focusing on such topics as dealing with angry patrons, listening
techniques, and question asking skills. These sessions aim to develop skills to work with others, whether external or internal customers. SQIC serves as the parent body for several related committee and groups including the SQI Assessment Group, SQI Instruction Group, SQI
Reference Group, Document Delivery Group, and the newly formed Public Interfaces Committee. The chairs of these periodically report to the
Council.

If you would like to learn more about the principles of service quality improvement and apply them to real library problems, please consider joining the Council. SQIC is open to C&Ts and M&Ps .

Contact :
Danuta A. Nitecki, Associate University Librarian, or
Alan Solomon, Chair, SQIC



One-shot Library Instruction Sessions
Take an opportunity to share what you've done with other librarians! For the next NELIG meeting (Jan. 17, 2003), we are looking for a presenter or a panel of presenters to speak to our group on the topic of "Innovative One-Shots." If you would like to share stories about your program with the Library Instruction Group, please contact Anna Litten, at anna_litten@emerson.edu.


Official Count of Libraries on Campus

Yale University Library:

Art & Architecture Library
Beinecke Rare Book and Manuscript Library
Chemistry Library
Classics Library
Cross Campus Library
Divinity School Library
Drama Library
Engineering & Applied Science Library
Epidemiology & Public Health Library
Forestry & Environmental Studies Library
Geology Library
Kline Science Library
Lewis Walpole Library
Library Shelving Facility
Mathematics Library
Medical Library [Harvey Cushing/John Hay Whitney Medical Library]
Mudd Library [Seeley G. Mudd Library]
Music Library [Irving S. Gilmore Music Library]
Nursing Library & Information Resources
Social Sciences Libraries & Information Services
Sterling Memorial Library
Statistics Library
TOTAL: 22

Other libraries, depositories, and facilities [with indication of (YUL support) & (administrative position in university)]:

Anthropology Library (historically was a separate library, but became a collection housed in Kline & serviced by staff there as well as SSLIS and RSC)
Astronomy Library (cataloging/no services) [Astronomy Department]
Center for British Art Library (cataloging/ no services) [Center for British Art]
Cowles Foundation Library (no cataloging/no services) [Economics Department]
Film Study Center (cataloging/no services) [ITS]
Herbarium Library (cataloging/no services) [Molecular, Cellular & Developmental Biology Department]
Law Library [Lillian Goldman Law Library] (LHR support) [Law School]
Linguistics Department Library (cataloging/no services) [Linguistics Department]
Libraries within 12 residential colleges (no cataloging/no services) [Yale College]
Ornithology Library (cataloging/no services) [Peabody Museum]
TOTAL: 21

Examples of acceptable wording:
The 21 libraries that comprise the Yale University Library . . .
The Yale University Library, a system of 21 libraries, . . . .
The Yale University Library, with 21 libraries stretching from the Medical School to the Divinity School to the Lewis Walpole Library in Farmington, CT, . . . .

The Yale University Library has more than 10.5 million volumes housed in Sterling Memorial Library, an off-site Library Shelving Facility, and 21 school and departmental libraries.

Yale University has 24 major, school, and departmental libraries. [Yale University Library plus Law, Center for British Art]

Yale University has over 40 library facilities, including the Yale University Library system, the Library Shelving Facility, school and departmental libraries, and libraries in the 12 residential colleges.

 


A Word From the University Librarian

SML 409, 410, 411, 78, 79, Lecture Hall

As the number of regularly held library meetings increases, we are faced
with the problem of scheduling conflicts for meeting rooms. To alleviate
this problem, we ask that Library Administration be informed of meeting
room requests on an individual basis, rather than requesting "ongoing"
status, for an indefinite period.

When making reservations, please state each date and time individually so
that LAS staff can make sure there are no conflicts on any date (we will
book up to six months of meetings at one time). If you prefer to make a
Meeting Maker proposal, please do so for only one date at a time. If a
meeting is canceled, please let Library Administration staff know as soon
as possible, so that the room can be made available to others.

If you currently have an established ongoing room reservation, your
commitments will be upheld until the end of the calendar year. Please call
at the beginning of 2003 with your list of needs for the next six months.
After January 1, we cannot guarantee that meetings previously set up on an
ongoing basis will be conflict-free.


Staff Member in Focus

Cindy Greenspun
Access Services

Cindy Greenspun is one of the supervisors for Access Services. Previously the Evening/Weekend supervisor, she is presently the daytime supervisor at the Sterling Memorial Library. She oversees the staff for the Privileges Office, circulation desk and "Room 2". In addition, she is responsible for student and casual hiring. She enjoys her position due to the variety in her work, as her duties may change from working in the Privileges Office, hiring, Borrow Direct, and circulation activities.

Cindy is a West Haven native. She is also a graduate of Rochester Institute of Technology in Rochester, New York. She started her major in Biomedical photography and then finished as a Professional Technical Communication major with a concentration in photography.

Cindy enjoys a variety of unique sports and activities. Her newest venture is fencing. She takes classes weekly and has become quite the opponent. Before this, she took Jujutsu. During the summer time she is a member of the Yale Physical Plant Softball Team, which currently holds the Championship Title. Cindy was also on the swim team throughout her years in school, her concentration was the backstroke and was the back-up diver.

Cindy's passion is photography. She works part-time as a freelance photographer depending mostly on word-of-mouth business. She has also displayed her work in local businesses. Her specialty is black and white portraits with hand tinting. She used oil paint applied onto special photographic paper. Plans are underway to create her own dark room in the near future to add an even more personal touch to her photography. She also has plans to continue with her library career by pursuing an online MLS program.

If you would like to view more of Cindy's work you may contact her at Cgreenspun@aol.com.

 

 

Title: Emily
Film: Tri-X film - 400

 

Title: Christian Steidinger
Film: Tri-X film - 400

 

Title: Untitled
Film: T-Max

Title: Kristin
Film: Fuji-film - 400

 

Title: Untitled
Film: XP-2 film

 

Title: Cascading Ivy
Film: Tri-X film - 400

 



Highlights of Staff Events

Canned Food Drive

Yale University Library
Canned Food Drive
November 19-December 22

Going to the grocery store this weekend? Think about getting a few extra canned food items to contribute to the canned food drive going on now through December 22nd. The drive benefits the Connecticut Food Bank, which is the largest centralized source of donated emergency food in the state. It serves 450 agencies in Connecticut, such as soup kitchens and food pantries, and provides food annually for an estimated 250,000 people in need.

Collection boxes have been placed at the following locations:
Sterling Memorial Library, Wall Street Entrance
Cross Campus Library Circulation Desk
Art & Architecture Library Circulation Desk
Beinecke Library Lounge
Divinity Library Staff Lounge
Kline Library Kitchen
Law Library Circulation Desk
Medical Library Administrative Office
Social Science Librarian's Office

Sponsored by M&PSA

The Holiday Raffle has begun. Tickets are for sale at $1 each, with 100% of the proceeds getting donated to the Columbus House, a shelter that cares for New Haven's homeless population. Area merchants and members of the Yale community are donating gifts and prizes; winners will be announced during the Annual Library International Holiday Party on Tuesday, December 17th (4-6pm) at the Beinecke Rare Book and Manuscript Library.

Tickets are available December 4 (today) through December 17 at 4pm. Please contact one of the following M&PSA members for tickets. I can also schedule time to sell tickets at libraries around campus. (Contact Stephen E. Cohen if interested.)

Bernadette Cioffi
Stephen Cohen
John Gallagher
Marsha Garman
Todd Gilman
George Ouellette
Lynn Thomas
Jennifer Weintraub

If you would like to donate a piece of art or craft for the raffle, please contact Stephen Cohen (stephen.e.cohen@yale.edu)


Long Service Recognition

The following employees will be recognized in the June 2003 Long Service. Please review the names below to ensure that we have not left anyone out.

Name Department Years of Service Supervisor
Angelotti, Mary
Arakawa, Steven
Azurin, Josephine
Caple, Patricia
Carter, Lilly
Darico, Holly
Hunt, Joan
Leach, Cheryl
Lovette, Vinita
Lyon, Nancy
McGraw, Deborah
Murphy, Lorine
Rudyk, Martha
Best, Charles
Chadwick, Doris
Collier, Bonnie
Hunenko, Maria
Karnauchov, Olga
Kelsey, Mary Jane
Mandour, Cecile
Moore, George
Morgan, John
Oddo, Anthony
Watson, Mary Ann
Young, Stephen
Bradway, Mary
Pollard, Carol
Puzzo, Maria
Medical Library
Catalog Department
Social Sciences Library
Law Library
Acquisitions Department
Acquisitions Department
Catalog Department
Access Services
Interlibrary Loan
Manuscripts & Archives
Library Business Office
Social Sciences Library
Catalog Department
Acquisitions Department
Catalog Department
Law Library
Catalog Department
Acquisitions Department
Law Library
Catalog Department
Medical Library
Geology Library
Catalog Department
Law Library
Catalog Department
East Asian Collection
Law Library
Law Library
25 years
25 years
25 years
25 years
25 years
25 years
25 years
25 years
25 years
25 years
25 years
25 years
25 years
30 years
30 years
30 years
30 years
30 years
30 years
30 years
30 years
30 years
30 years
30 years
30 years
35 years
45 years
45 years
Kenny Marone
Anthony Oddo
Edita Baradi
Stephanie Schmitt
Rebecca Hamilton
Rebecca Hamilton
Robert Killheffer
Sue Crockford-Peters
Carol Jones
Mary LaFogg
Alice Prochaska
Judith Carnes
Patricia Thurston
Rebecca Hamilton
Dajin Sun
S. Blair Kauffman
Patricia Thurston
Rebecca Hamilton
S. Blair Kauffman
Robert Killheffer
John Gallagher
David Stern
Joan Swanekamp
Jo-Anne Giammattei
Joan Swanekamp
Ellen Hammond
Marie Whited
Joanne Giammattei

 

 


Join Alice,
The University Librarian

for
Tea Time @ Spoon


Monday, January 20th
10:00-11:00
Divinity Library
~tours beginning at 11:00~

Remember Alice has Office hours
every Monday between 8:30-9:30.
Please call Katy for an appointment @ 21810.


Calendar of Events

 

 

Staff Library Art Expo
New exhibition in the Sterling corridor.

Library International Holiday Party and Raffle
Tuesday, December 17th
4:00 p.m. to 6:00 p.m.
Beinecke Rare Book and Manuscript Library
Families are invited.

First Night New Haven
Tuesday, December 31st.
Performances to suit every age and interest.
3 p.m.-12 p.m
Fireworks on the historic New Haven Green.
First Night admission buttons are $10 for adults and $5 for children under 12.
For more information: http://www.infonewhaven.com
/

ArtSTOR Project Update
Given by James L. Shulman, executive director
ArtSTOR is a not-for-profit organization, sponsored by the Andrew W. Mellon Foundation, that aims to collect, distribute, and preserve digital images to aid in the study of art, architecture, and other related fields.
Monday, December 16th
10:30 to 11:30
SML Lecture Hall
For
more information:
http://www.mellon.org/artstor%20announcement.html

Manuscripts and Archives present the first annual open screening of films from its collections:
Facilities
This Decade at Yale, ca. 1957
Renewal and Renaissance, 1998

Thursday, January 9th
12:00
SML Lecture Hall

College Life
Small College, ca. 1952

To Be a Man
, 1966

Thursday, January 16th
12:00
SML Lecture Hall

College Life Changes
Co-education at Yale, 1970
Bright College Years, 1971

Thursday, January 23rd
12:00
SML Lecture Hall

 


Yale Photos

A New Perspective of the Green

For more photos Click Here


HR Updates

 


Yale Holiday Calendar

Official Yale Holidays 2002

Recess Day
Tuesday, December 24
Christmas Day
Wednesday, December 25
Recess Days
Thursday, December 26
Friday, December 27
Monday, December 30
Tuesday, December 31
New Years Day
Wednesday, January 1, 2003

 




Find It

Yale University Library
Listing of Sites to News, Events, Exhibits

http://resources.library.yale.edu/online/news.asp

 


Hr News


Online Annual Open Enrollment
All Benefit Eligible Faculty and Staff will soon be receiving your Annual Statement of Benefits, along with information regarding the process for the 2003 Annual Open Enrollment. The
mailing you will receive provides detailed information regarding your
existing benefit elections. Again this year, Open Enrollment will be
available online!

During the Annual Open Enrollment period -- October 14 through November
15 -- you will be able to log on to the Faculty and Staff Self-Service
website and review or make changes to your medical and/or dental programs.
In addition, the Flexible Benefits annual enrollment will be online
through December 31, 2002.

You may notice some additional options this year, such as a Yale Payroll
web-based self-service application to let you view and print your Form W-2
Wages and Tax Statement.

You will receive another email notice alerting you when the online process
is available.

If you have any questions or concerns, please contact the Benefits Office
at benefits.office@yale.edu.


United Way

United Way: Your Donation Can Change Lives

In Yale's Tercentennial year, we raised $400,000 for Yale's neighbors in Greater New Haven. The Yale United Way campaign is one way to continue our long tradition of community service. Your donation to the United Way can change the lives of children, the elderly, and other needy citizens in Greater New Haven through the simple process of payroll deduction. This is an easy and effortless way to participate in improving our community. You can be a part of New Haven's compassionate and caring community.

Let Me Make A Pledge Now!
Click below to make your pledge right now! It's easy and secure with Yale's new online pledge form.
Click here and enter your Yale NetID and your sign on password to access the system.

PLEASE GIVE TO THE UNITED WAY

Please consider giving generously this year. Your donation makes a difference in the lives of children, the elderly, and those in need in our community. Thank you.



 


Mail Tip #145
Destination Addresses

Campus Mail sorters have come across many campus envelopes recently that only have the name of the recipient written on it. No department name. No address. This mail apparently was intended to remain in the building it was picked up at. This mail is delayed in reaching the intended recipient as it must be individually looked up, which may include opening the mail and returning it to sender if the location of the recipient can not be determined.

Even if mail is intended for someone in your building or department, put a complete three-line address on it. If the envelope is accidentally placed in outgoing campus mail, it will come right back to your building with your next mail delivery.

Remember
Name
Department
Campus Address
(on all campus mail)




Technical Training Vouchers Program

The Technical Training Vouchers Program provides all library staff members with the opportunity to attend off-site technical training conducted by New Horizons, a local computer learning center.

Upon supervisory approval, staff members may select and attend courses through this program at no cost to themselves or their department.

For a list of courses offered through this program and Instructions on how to register for a course Go to http://www.library.yale.edu/training/stod/techvoucherclasses.html

Important: Please do not register directly with New Horizons. To take advantage of this program, you will have to register through our website (see link above).



Staff On-line Resources

http://info.med.yale.edu/library/intranet/


Library Jobs Available

Click Here for Jobs

 


Suggestions and Comments
Send all comments to the Editor, Jessica Linicus

If you would like something or someone featured in the next Library Links, please contact me. Library Human Resources hopes you enjoyed this issue of Library Links.

jessica.linicus@yale.edu

 


Wellness


Mental Wellness:HUMOR

 


Barbie the Librarian

Mattel is taking a poll on what career they should
give their new Barbie doll. The options are librarian,
architect and policewoman.

Parents Poll
Barbie is getting a new career. What should it be?
86% Librarian
7% Architect
5% Policewoman

Children's Poll
Barbie is getting a new career. What should it be?
49% Librarian
23% Architect
27% Policewoman

 


 


Wellness Now

Tips for Staying Healthy During Flu and Cold Season

It's time to think about the upcoming cold and flu season. Cold viruses are present year-round but the "cold season" typically begins as the weather turns colder and people spend more time indoors. The flu typically arrives later, in November, with the peak season from late December through early March.
There are many different cold and influenza viruses. These viruses typically are spread by sneezing, coughing or touching a contaminated surface. For example, a person with cold touches his nose and then touches a doorknob.

Wash your hands frequently. Since your hands are the most common vehicle for carrying germs into your body, you should scrub vigorously with soap and water for 10-15 seconds to keep them as germ-free as possible. Wash after using the bathroom, before handling food, before eating, and any other time you think you might have picked up germs.

Avoid touching your nose, eyes and mouth. You can't keep all the germs off your hands all the time. So, keep your hands away from germs' most common entryway into the body.

Cover your nose and mouth when coughing or sneezing. Don't spread your germs to others.

Use disposable tissue. And wipe your nose in a way that keeps secretions on the tissue and doesn't contaminate your hands.

Maintain your exercise habits. Exercising strengthens the body’s immune system and helps a person sleep better at night. Better sleep will also contribute to fighting illnesses.

Keep fresh air going in the house. Fresh air is especially important in a house where cigarette smoke is present. Second-hand smoke can aggravate asthma and other respiratory problems in infants. Fresh air may help cut down on those problems.

Take Vitamin C. Vitamin C works in the body as a scavenger, picking up all sorts of trash—including virus trash. It can shorten the length of a cold from seven days to maybe two or three days. Vitamin C may also cut back on coughing, sneezing, and other symptoms. The recommended dosage is 500-2,000mg daily of an esterified or calcium ascorbate formula.

Get a yearly flu vaccine.

Zinc. Sucking on zinc lozenges can cut colds short by an average of seven days. Zinc can also dramatically reduce symptoms such as a dry, irritated throat.

Get Rest , fluids, and good nutrition


Tip of the Day

Wash your hands often

 


Think Now

 

Gift Ideas for Under $10

You don't have to spend a lot of money to find that perfect gift for someone. Just be sure to put some thought into it and hopefully your gift will be well received. Here's a few suggestions...

1. Gourmet coffees with a personal coffee cup
2. A pound of pistachios
3. Child's artwork, framed
4. Journal with special inscription inside
5. Teacup with box of herbal tea
6. Deck of cards and book of card game rules
7. Homemade cocoa mix in a pretty jar
8. Collage of special photos
9. Gel pens and pretty stationary
10. Bottle of sparkling cider
11. Home baked bread, include recipe
12. Disposable camera or rolls of film
13. Basket filled with deli cheese and fruit
14. Craft supplies
15. Holiday serving bowl or platter
16. Pretty basket filled with special jams or mustards
17. Decorative napkins and napkin rings
18. Fancy chocolate bars tied with a ribbon
19. Gardening gloves with a plant or flower seeds
20. Photo album, hand decorated is even better
21. Prepaid photo developing envelopes
22. Homemade cookie mix with instructions for baking
23. Variety of bread mixes
24. Fancy magazine tied together with bow and a subscription
25. Gourmet popcorn and flavored oil
26. Locally made barbecue or steak sauce with basting brush
27. Pancake or waffle mix and a bottle of real maple syrup
28. Movie theater gift certificates
29. Board games
30. Note cards and book of stamps
31. Picture frames
32. Specialty cookbook
33. Collectible sports cards
34. Muffin mixes with muffin pan
35. Books, there are still a few for under $10
36. Set of dish towels and dish cloths
37. Nail polish kit
38. Basket filled with kitchen gadgets
39. Video rental gift certificates
40. Pepper mill and fresh peppercorns
41. For the pets, gourmet dog biscuits or cat treats
42. Baking pans and supplies
43. Prepaid long distance phone cards
44. Small clock or radio
45. Pretty box for keepsakes
46. Address book
47. Christmas ornaments
48. Special soaps and bath puff
49. Home baked cookies!
50. Lunch gift certificate

cited work Michelle Jones



 


Library Links is published throughout the year to acquaint the Library Employees and others of events in the Yale Libraries. Please direct comments and questions to Jessica Linicus, Editor, Library Human Resources, Sterling Memorial Library phone: 432-1810, email:jessica.linicus@yale.edu

Copyright 2002 Yale University Library
A Library Human Resource Publication

Jessica Linicus, Editor

 

 


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