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Staff Training & Organizational Development

February 2002
Volume 7
(back issues)

In this Issue

Staff in Focus
New employees of the University Libraries Team, promotions, and members who have left and will be missed.
New Employees
Departing Employees
Promotions
Staff Highlights

A Word from the University Librarian
The Library's strategy takes shape

Tea Schedule
The next Tea is
March 25, 2002,
10:30-11:30
SHM Beaumont Room

Wellness Now
Heart Wellness
A lifetime of healthy eating

Wake the Dream
Celebrating the diversity of Islamic Civilization and Muslim Identity

 

ERGO Request Procedure
This ongoing ergonomic request procedure targets mainly workstation safety concerns.

Professional Mentor
Customer Service

http://www.library.yale.edu/training/promentor/

 

Suggestions and Comments
If you have something you would like post in Library Links please forward the information to me. Send all comments to the Editor, Jessica Linicus.

jessica.linicus@yale.edu

 

HR Updates
Find It
Process to Hire a Casual

Yale Holiday Calendar

Calendar of Events

 

Think Now
Choosing a Financial Advisor

Mental Wellness: HUMOR

Mental Wellness: The humor section will return each
month to keep everyone in good sprits. Please email me
anything funny you would like to share with others.

A new neighbor asked the little girl next door if she had any brothers and sisters. She replied, "No, I'm the lonely child."

Yale Photos
Photos taken on Yale Campus

Library Jobs Available

http://www.library.yale.edu/lhr/jobs/

 

 



Staff in Focus

New Library Employees
Vicki Bennett, BRBL Security Officer 2/18/02
Chris Edwards, BRBL Technical Assistant II 1/22/02
Mary Ann Mann, Law Secretary II 1/28/02
Nancy Redding, Access Services LSA II 2/1/02
Sandra Weber, Access Services LSA II 2/1/02

Employees Who Have Left the Library
Calvin Hsu, East Asian Collection 2/14/02

Transfer
Monahan John, From Access Services to BRBL LSA III 2/20/02

Staff Highlights

New Committee Members for the Online Orientation Site

Laurel Bliss
Terry Fleischer
Andrew Gray
Jessica Linicus
Keiko Suzuki
Diane Turner

This committee has formed to develop an on-line site providing assistance to new employees before they arrive at Yale. It will provide them with information such as Realtors, schools, employment for spouses, and local activities. Please provide any suggestions or comments regarding the on-line site to the committee members


Additions to the Library Management Team

In January Paul Stuehrenberg and Fred Martz joined the Library Management Team (LMT), to help with policy making and planning for an interim period while the Library works out its detailed strategy and considers possibilities for a new senior structure. Paul, as chair of LMC, strengthens the links between LMT and LMC, and brings an overview of the work of all Library departments. Fred, with his responsibility for Library Systems and for electronic and digital policy, brings valuable insights into this essential underpinning for all library activities.

Come enjoy the tea with Friends

These friends below enjoyed the time they had to chat, grab a snack, and pose for a picture. If you have not had the opportunity to enjoy the one of the teas please stop by and meet some of your fellow colleagues. It is a nice opportunity to talk to someone from another department.

The snacks are too good to pass up. Depending on the time of day, you could find danish, bagels, and coffee or mini-desserts and truffles.

So we hope to see you at the next tea. Take a few moments from your day to see what you might be missing.

 

 



Wake the Dream

Yale University Library
...Celebrating the diversity of Islamic Civilization and Muslim Identity

On Tuesday, February 19, 2002, 12:00-2:00pm at the Sterling Memorial Lecture Hall a talk was given by Imam Zaid Shakir, religious leader of Masjid al-Islam. A New Haven-based Islamic Mosque video preceded the discussion. The video incorporated an overview of the world’s fastest growing religion including its history and teachings of the Prophet Mohammed, its practice, the art, architecture and science of Islam. There were displays of the art following the presentation. The Wake the Dream presentation had a successful turnout.

For More Information on Wake the Dream
http://www.library.yale.edu/training/newdream00/Islam.htm

 



HR News


Yale Calendar

Official Yale Holidays 2002
Good Friday
Friday, March 29
Memorial Day
Monday, May 27
Independence Day
Thursday, July 4
Labor Day
Monday, September 2
Thanksgiving Day
Thursday, November 28
Recess Day
Friday, November 29
Recess Day
Tuesday, December 24
Christmas Day
Wednesday, December 25
Recess Days
Thursday, December 26
Friday, December 27
Monday, December 30
Tuesday, December 31
New Years Day
Wednesday, January 1, 2003

 




Calendar of Events


Inside a 'Medical Harem': Harvey Cushing
and His Female Employees

Michael Bliss, Ph.D.
Tuesday, February 19, 2002 at 5:00 p.m.
Historical Library, Cushing/Whitney Medical Library
Yale School of Medicine.

Africa Photographs 1952-1960:
Ghana, Nigeria, Rwanda, Uganda

the photographic work of David E. Apter, the Henry J. Heinz II located in the Memorabilia Room in Sterling Memorial Library February 1-March 8, 2002.


Hands-on workshop
"Using the New FrontDoor Templates"

led by Karen Reardon and Julie Linden
Staff Center Multimedia Learning, Mudd Library, 3rd floor
Wednesday, February 27, 9:30-11:00.
Register by sending email: diane.ducharme@yale.edu

Blood Drive
Wednesday, February 20 and Thursday, February 21
Room 119, HGS.
Wednesday's 10:30AM-3:15PM Thursday's 8:00AM-12:45PM

Islamic Civilization and Muslim Identity
Tuesday, February 19, 2002,
12:00-2:00pm
Sterling Memorial Lecture Hall, 130 Wall Street

Display of Artwork by Ted T. Ellis
Celebration of Black History Month at the Yale School of Medicine Cushing/Whitney Medical Library
Month of February

The Vanguard Group
Benefits Office, Room 130
155 Whitney Avenue
and
Yale University Medical School
153 College Street, Room 2
9 a.m. and 5 p.m
To schedule your 30-minute session
call Vanguard today at 1-800-662-0106, Ext. 69000.

"Librarians Without Borders"
Tales of intrepid librarian-ly adventure abroad.
Wednesday, February 27 3:00pm
SML Lecture Hall

Tea with Alice
March 25, 2002, 10:30-11:30
SHM Beaumont Room

Tea with Alice
April 12, 2002 2:00-3:00
Sterling Spoon

Tea with Alice
May 6, 2002, 10:00-11:00
Sterling Spoon

Tea with Alice
June 12 2002, 3:00-4:00
Sterling Spoon


 


 


Find It




The Professional Mentor

Customer Service

No matter what positions we
hold in our organizations, most
of us understand well the need
for quality. And we should. We all
wear the hat of “customer” once we
leave our jobs and are spending our
own money. As customers we want the
highest quality our money can buy.
Yet, when we’re wearing the hat of
“customer” we’re often much more
critical of quality standards than when
we’re on the selling side.

 

Learn more about Customer Service using:

ProMentor

 


Yale University Library
ERGO Request Procedure


This ongoing ergonomic request procedure targets mainly workstation safety concerns. While large scale departmental ergonomic issues (i.e., preservation or other "assembly line" library work) can and should be evaluated, the resulting costs might very well constitute a separate project which should be brought before the Library Management Council.

It is assumed that staff members, with the help of expert users, will conduct the 5-point ergonomic audit as established by Yale University Joint Ergonomics Committee convened by Dr. Paul Genecin, Director of Yale University Health Services. This audit is located at http://www.yale.edu/ergo/elements.htm

If after adjusting the workspace to fit the work flow of the staff member (moving the monitor off the CPU to adjust for height etc.), the staff member and the expert user feel that additional ergonomic equipment may be necessary for the staff member to work safely, he or she should follow this procedure:

  1. Alert his or her immediate supervisor of the ergonomic problem.
  2. The staff member or expert user notifies Library Human Resources (email to the attention of xxx) with a description of the ergonomic issue. Copy this memo to both the supervisor and Diane Turner.
  3. LHR will acknowledge the receipt of this notification. Then, the requesting staff member and supervisor will arrange an ergonomic assessment with the Occupational Health and Safety Engineer, Pete LeMay (785-7422) directly.
  4. After Mr. LeMay assess the workstation situation, he will send written recommendations to LHR (copies to the staff member and department supervisor) for a remedy including the type of equipment, approximate cost, and identify the best vendor for equipment the requesting staff member and supervisor requires.
  5. LHR will then approve and forward the request to the Systems and Business Offices. The Business Office will place the order and keep records of expenses for ergonomic equipment.
  6. Departmental questions regarding the ordering of ergonomic equipment should be directed to the Business Office.

    SPECIAL NOTE: The monies for this ongoing ergonomic request process come from the library equipment request budget. However, ergonomic requests have been given a priority for fulfillment. While the approved ergonomic equipment requests are subtracted from the library equipment budget, the request and ordering of ergonomic equipment are not restricted to the biannual equipment request schedule.


 


Employee Awards for Service for 5, 10, 15, 20 years

A Celebration for their years of service to the Library and the University on April 30, 2002.

Based on the information provided by the University, between July 1, 2001 and June 30, 2002 the following Library employees have reached/will have reached service milestones of either 5, 10, 15, 20 years or those who will be
receiving Quarter Century awards for 25 years of service. If you believe that your name has been omitted, please contact Bernadette Cioffi in Library Human Resources at x21810 or e-mail at bernadette.cioffi@yale.edu.


5 years of Service
Tania Grant-Lopes: Social Science Library 5
Nancy Godleski: Research Services and Collections/SML 5
Danuta Nitecki: Library Administrative Services/SML 5
Joan Swanekamp: Catalog Department/SML 5
Katherine Sprague: Library Systems Office/SML 5
Laurel Bliss: Art and Architecture 5
Mary Shetler: Art and Architecture 5
Susan Williams: Art and Architecture/Visual Resources 5
Katherine Reynolds: Library Human Resources/SML 5
Laura O'Brien-Miller: Preservation/SML 5
Roy Lechich: Library Systems Office/SML 5
George Reed: Security Department/SML 5
Kim Raseman: Shipping and Receiving/SML 5
James Shetler: Acquisitions/SML 5
Michael Gilman: Kline Science Library 5
Aminadav Sela: Divinity Library 5
David Walls: Preservation/SML 5
Thomas Hyry: Manuscripts and Archives/SML 5

10 Years of Service
Richard Williams: Access Services/SML 10
Calvin Hsu: East Asian Collection/SML 10
Richard Bean: Medical Library 10
Mark Bailey: Historical Sound Recording/SML 10
Lesley Santora: Preservation/SML 10
Timothy Young: Beinecke Manuscript Processing 10

15 years of Service
Ana Vitorino: Latin American Collection/SML 15
Kazuko Yamaguchi: East Asian Collection/SML 15
Law-Cho Chin: East Asian Collection/SML 15
Wendy Wu: East Asian Collection/SML 15
Alan Solomon: Research Services and Collections/SML 15
Carol Jones: Circulation Department/SML 15
Alfred Mueller: Beinecke Public Services 15
Kazuko Yamaguchi: East Asian 15
Zhen-Di Gu: Medical Library 15
Cynthia Crooker: Medical Library 15
Carol Acquarulo: Medical Library 15
Evangeline Kuczynski: Preservation/SML 15
Hubert Berkeley: Access Services/SML 15
Pearlene Ford: Access Services/SML 15

20 Years of Service
Paul Stuehrenberg: Divinity Library 20
Huei-Ju Chang: East Asian Collection/SML 20
Bernard Rogers: Social Science Library 20
John Bennett: African Collection/SML 20
Diane Robinson: Access Services/SML 20
Laurie Klein: Access Services/SML 20
Helen Bartlett: Music Library 20
Velma Williams: Medical Library 20
Dorothy Williams: Beinecke Technical Services 20
Pauline Spitz: Slavic and Eastern Europe Collection 20

Huei-Ju Chang: East Asian 20


Employees Recognized for the Long Service Awards

Beinecke Library
Stephen Jones, 25 years

East Asian Collection
Hsiao-Chiang Chen, 30 years

East Asian Collection
Li-Ching Chen, 25 years

Geology Library
Duane Mellor, 25 years

Medical Library
Ruby Lyons, 25 years

Medical Library
Regina Marone, 25 years

Medical Library
Christine Melnyk, 30 years

Social Science Library
Judith Brito, 35 years

University Library
Hattie Blanks, 30 years

University Library
Mary Bratu, 35 years

University Library
Christine Connolly, 25 years

University Library
Vincent DeFeo, 30 years

University Library
Terry Fleischer, 40 years

University Library  
Rebecca Hamilton, 30 years

University Library
Janusz Kulakowski, 30 years

University Library
Frances Malaney, 45 years

University Library
Pauline Orlando, 30 years

University Library
Josephine Scalzo, 25 years

University Library
Emma Shepherd,30 years

University Library
Patricia Simon, 35 years

Classics Library
Carla Lukas 25, years



Join Alice,
The University Librarian

for
Tea Time @ Spoon

Tea with Alice
March 25, 2002, 10:30-11:30
SHM Beaumont Room

Tea with Alice
April 12, 2002 2:00-3:00
Sterling Spoon

Tea with Alice
May 6, 2002, 10:00-11:00
Sterling Spoon

Tea with Alice
June 12 2002, 3:00-4:00
Sterling Spoon

PHOTOS

Remember Alice has Office hours
every Monday between 8:30-9:30.
Please call Katy for an appointment @ 21810.






A Word from The University Librarian


The Library's strategy takes shape

Putting together a budget proposal to send to the Provost for the next fiscal year has been a detailed task. It absorbed my time this past month, to the exclusion of many things I ought not to have neglected, like contributing to last month's Library Links. And it has also absorbed the time of the Library Management Team and LMC. The document that has now been submitted to the Provost contains an ambitious program, building on three main priorities:

1. Core services to the Yale community. The Library's fundamental obligations are here. They include basic support activities such as: stack and catalog maintenance, security measures including protection for staff in buildings where at present there is no back-up late at night, and preservation of the collections. They also include a program of first-class instruction, continuously up-dated, that supports the undergraduate curriculum and graduate students' learning and study. Staff at all levels need training and support in their professional development, and a good, flexible career structure in order to continue to deliver high quality services. In short, top priority must go to the good stewardship of the Library as a resource for scholarship and learning at Yale.

2. Extension of electronic, or digital services. We need to build a library that truly integrates all formats in its collections and makes best use of all available technologies. This means drawing together the achievements already made, and building on these to create a mature, integrated library system. Extension of electronic cataloging, licensing, archiving and preservation initiatives form part of this program. The digitization of unique and rare collections at Yale will be equally important, often complemented by electronic copies of material held elsewhere, so that the pool of accessible scholarly source material is steadily and hugely increased, both at Yale and world-wide.

3. The international Library. Yale University runs a world-class program of international studies and research. It is reaching out increasingly to world students and scholars. The attainments of its faculty in most areas place Yale right at the pinnacle of international esteem. The University Library possesses collections of commensurate importance, but not all of them are sufficiently accessible or well known. It will be an important priority in the next five years to build up and fully catalog international collections at Yale; and to enter into partnership with the faculty in providing leadership and amenities at an international level. Consortial arrangements will be built up, both nation-wide and internationally, adding strength to the collections and support to the university's pursuit of diversity. This will include inviting librarians from developing countries in particular, to work with librarians at Yale. Yale University Library will also play an increasing part in the international library community's work on global access to information.

The good thinking of LMC and the goal groups which reported in December laid excellent foundations for the next phase of strategic planning. This will lay out a path for the Library's development over the next five years. I look forward enormously to working with all of the Library's staff to make the best use of our combined talents as we work out our plans and start to accomplish them.


 


Wellness Now


A Lifetime of Heart-Healthy Eating

A lifetime of healthy eating can contribute to decreased rates of obesity and chronic illnesses such as heart disease, high blood pressure, and diabetes. It's never too late to change your eating habits, nor is it too early to to start teaching good nutrition to your own children. Follow these guidelines for your own particular age group, or for those you love:

Infants
Toddlers
School-age children
Teenagers
Young adults
Middle Aged
Elderly

Infants
Up until age four to six months, infants require only breast milk or formula. Their first solid food should be an iron-fortified cereal. The American Dietetic Association recommends offering a variety of fruits and vegetables, and choosing foods that do not have added sugar, salt or fat.

By approximately one year of age, babies should consume primarily table foods, including whole grain breads and cereals, lean meats and poultry, fruits, vegetables and breast milk or formula. Do not add salt or sugar to infant foods; remember that their taste buds are different than yours. Developing a taste for sugar or salt at a young age can make it more difficult to follow healthy eating practices as children grow.

Toddlers
Children aged one through five years learn to feed themselves and to eat a wide variety of different types of foods. It often takes repeated exposure to foods before toddlers will accept them, and parents' modeling acceptable eating behavior (such as enjoying a variety of healthy foods) is key for toddlers to learn these skills themselves.

Toddlers have small stomachs, yet are extremely active so they need to eat three meals and two or three snacks every day to meet their nutrition needs. Help your toddler learn to stop eating when she is full instead of encouraging her to clean her plate to avoid eating problems later in life.

School-age children
A low-fat, high fiber diet that includes plenty of fruits and vegetables should be the basis of food choices for school-age children. Because they are away from home more often, other people such as teachers and friends have a larger influence on food choices. Help your child pack a lunch that includes a piece of fresh fruit or fruit canned in its own juice, raw cut-up vegetables with a low-fat dip, and a sandwich made on whole-grain bread.

School-age children also make more food choices of their own. Parents can make sure that meals eaten at home follow heart-healthy guidelines, and that the pantry and refrigerator are stocked with healthy snacks that taste great. Try these ideas: whole grain cereals, nonfat yogurt, skim milk, low-fat cheese, fresh fruit, raw vegetables, plain popcorn

Teenagers
Teenagers eat most of their food away from home and have primary influence over their own food and beverage choices. Typically, teens' food choices are low in fiber, calcium, iron, zinc, vitamin A and vitamin C; and high in fat and sodium. Developing good nutrition habits as children is essential. Parents can influence their teens' eating behaviors in these ways:

  • Stock the refrigerator and pantry with low-fat, high-fiber foods.
  • Encourage your teen to eat breakfast: whole grain toast or cereal, skim milk or nonfat yogurt, and fruit or juice.
  • Set a good example by choosing healthy snacks and planning nutritious meals.
  • Encourage your teens to drink milk for snacks to ensure adequate calcium intake.
  • Encourage your teen to include fruit and a salad with lunch.
  • Encourage your teen to avoid foods high in fat and choose healthier choices.

Young adults
Young adults on their own for the first time may find it difficult to shop for and prepare healthy meals without their parents. Heart-healthy meals can be fast and simple to prepare:

  • Start your day with breakfast: whole grain toast or cereal, skim milk or nonfat yogurt, and fruit or juice.
  • Keep healthy snacks on hand: dried fruit, whole grain bagels or crackers, and pretzels are low-fat choices.
  • Make grocery-shopping part of your weekly routine.
  • Invest in a cookbook that features heart-healthy, simple to prepare meals.

Middle age
Now is the time to put any poor eating habits behind you, and focus on heart-healthy eating to decrease your risk of developing heart disease. Focus on these three ideas to help change your eating habits:

  • Consume five to nine servings of fruits and vegetables every day.
  • Choose lower-fat foods such as fat-free dairy products and lean meats.
  • Participate in some form of physical activity for at least 30 minutes most days of the week.
  • Pregnant women should follow the advice for their age group.
  • Add additional servings of skim milk, fruit and vegetables.
  • Talk to your physician or seek a Registered Dietitian's advice if you're pregnant.

Elderly
As we get older, our bodies require less energy, or calories. However, our need for some vitamins and minerals (calcium, vitamin D, vitamin C, folic acid, vitamin B12, zinc) increases. As a result, the elderly should choose nutrient-dense, lower calorie foods (whole grains, fruits, vegetables, fat-free dairy products and lean meats) and avoid calorie-dense, low nutrient foods (cookies, candy, cakes, snack foods). The American Dietetic Association recommends taking a daily multivitamin supplement to help meet your nutrient needs.

Taken from "A Lifetime of Heart-Healthy Eating"
Lynn Grieger, RD, CD, CDE

 

Tip of the Day
Eat healthy for your heart

 


Think Now

Choosing a Financial Advisor

  • Why choose a Financial Advisor
    Personal attention~ Your advisor will get to know you, your approach to risk and your goals so proposals are tailor-made.
    Educator and coach~ Advisor will listen to your concerns, explain concepts and strategies and help you achieve your goals.
    Peace of mind~ Having peace of mind means being confident that you've made the right decision.

  • Where to Find a Financial Advisor
    Most people find their financial advisors through referrals from friends, coworkers, accountants, or attorneys.

  • Evaluating a Financial Advisor
    Referrals are a good place to start, but you've got to do your homework. Ask any potential advisor plenty of questions. Your advisor should be prepared to meet you in an initial interview and explain his or her approach to investing and planning. In particular, make sure of the following points:
    ~ The advisor should be compensated on a fee-only basis rather than by brokerage commissions.
    ~ The advisor should focus on risk in selecting your portfolio.
    ~ The advisor should write an investment policy statement for you.
    ~ The advisor should rebalance your portfolio periodically.
    ~ Your advisor should provide you with a quarterly assessment of the portfolio’s performance and market values.

Finding an advisor to help you keep informed of new developments will add tremendous value to your portfolio.


Suggestions and Comments
Send all comments to the Editor, Jessica Linicus

If you would like something or someone featured in the next Library Links, please contact me. Library Human Resources hopes you enjoyed this issue of Library Links.

jessica.linicus@yale.edu

 


Library Links is published throughout the year to acquaint the Library Employees and others of events in the Yale Libraries. Please direct comments and questions to Jessica Linicus, Editor, Library Human Resources, Sterling Memorial Library phone: 432-1810, email:jessica.linicus@yale.edu

Copyright 2001 Yale University Library
A Library Human Resource Publication

Jessica Linicus, Editor

 

 


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