Courtesy Charge, Missing and Billed Item Statistics
Fiscal Year 2000/2001 - First Quarter

courtesy charges | summary | missing item conditions


ITEM CONDITION: ELIX ITEM COND PLACED AGAINST SU (COURTESY CHARGE)
--------------------------------------------
|      |          MONTH           |        |
|      |--------------------------|        |
|      |2000/07 |2000/08 |2000/09 | TOTAL  |
|      |--------+--------+--------+--------|
|      | COUNT  | COUNT  | COUNT  | COUNT  |
|------+--------+--------+--------+--------|
|HOME  |        |        |        |        |
|SU    |        |        |        |        |
|------|        |        |        |        |
|AA    |       1|      11|      15|      27|
|------+--------+--------+--------+--------|
|CC    |      84|     142|     263|     489|
|------+--------+--------+--------+--------|
|CL    |       0|       0|       2|       2|
|------+--------+--------+--------+--------|
|DR    |      10|      11|       9|      30|
|------+--------+--------+--------+--------|
|DV    |      94|     117|     199|     410|
|------+--------+--------+--------+--------|
|EN    |       7|      11|      12|      30|
|------+--------+--------+--------+--------|
|EP    |       5|       3|       9|      17|
|------+--------+--------+--------+--------|
|FO    |       4|      11|      10|      25|
|------+--------+--------+--------+--------|
|GE    |       0|       4|      15|      19|
|------+--------+--------+--------+--------|
|KS    |      21|      36|      81|     138|
|------+--------+--------+--------+--------|
|MA    |       0|       0|       1|       1|
|------+--------+--------+--------+--------|
|MC    |      25|      46|      88|     159|
|------+--------+--------+--------+--------|
|MS    |       6|       4|       2|      12|
|------+--------+--------+--------+--------|
|MU    |       7|       8|       8|      23|
|------+--------+--------+--------+--------|
|MD    |     178|     185|     199|     562|
|------+--------+--------+--------+--------|
|SC    |     211|     224|     413|     848|
|------+--------+--------+--------+--------|
|SF    |     738|     829|     630|    2197|
|------+--------+--------+--------+--------|
|SS    |      30|      30|      89|     149|
|------+--------+--------+--------+--------|
|ST    |       1|       0|       0|       1|
|------+--------+--------+--------+--------|
|TOTAL |    1422|    1672|    2045|    5139|
--------------------------------------------

ITEM CONDITION: ELIX ITEM COND SUMMARY
-----------------------------------------------------------------------------------------------------------------------------
|      |                                                   REQUESTING SU                                                    |
|      |--------------------------------------------------------------------------------------------------------------------|
|      |   AA   |   BE   |   CC   |   DR   |   DV   |   EN   |   EP   |   FO   |   GE   |   KS   |   LW   |   MC   |   MD   |
|      |--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|      | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  |
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|HOME  |        |        |        |        |        |        |        |        |        |        |        |        |        |
|SU    |        |        |        |        |        |        |        |        |        |        |        |        |        |
|------|        |        |        |        |        |        |        |        |        |        |        |        |        |
|AA    |      17|       0|       0|       0|       1|       0|       0|       0|       0|       0|       4|       1|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|CC    |      81|       0|      29|      42|     122|      17|       2|       1|       5|      38|      40|      35|      15|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|CL    |       0|       0|       1|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|DR    |       1|       0|       0|       3|       0|       0|       0|       0|       0|       0|       2|       6|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|DV    |       2|       0|      60|       7|      70|       1|       0|       0|       2|      10|       7|       1|       2|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|EN    |       4|       0|       4|       0|       0|       3|       1|       0|       0|       1|       0|       2|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|EP    |       0|       0|       2|       0|       0|       1|       0|       0|       0|       4|       0|       2|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|FO    |       1|       0|       1|       0|       0|       5|       0|       0|       3|       0|       2|       0|       3|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|GE    |       1|       0|       7|       0|       0|       8|       0|       0|       0|       2|       0|       1|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|KS    |       9|       0|       6|       1|       6|      21|       3|       0|       3|      32|       0|      14|       1|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|MA    |       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|MC    |       7|       0|      19|       2|       5|       4|       9|       0|       0|      24|       1|      38|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|MS    |       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|MU    |       0|       0|       6|       0|       3|       0|       0|       0|       1|       0|       0|       1|       4|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|MD    |      35|       0|      26|      14|      28|       3|       0|       1|       3|       6|      11|       7|     146|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|SC    |     119|       0|      10|      71|     161|       8|       4|       4|       9|      90|      71|     103|      31|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|SF    |      42|       3|      23|       7|     293|      11|       0|       0|       4|      11|       3|      22|       5|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|SS    |       6|       0|      16|       0|       3|       2|       5|       0|       0|       8|      16|       5|       6|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|ST    |       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|
|------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
|TOTAL |     325|       3|     210|     147|     692|      84|      24|       6|      30|     226|     157|     238|     213|
-----------------------------------------------------------------------------------------------------------------------------

ITEM CONDITION: ELIX ITEM COND SUMMARY
--------------------------------------------------------------
|      |               REQUESTING SU                |        |
|      |--------------------------------------------|        |
|      |   MS   |   MU   |   SC   |   SS   |   SV   | TOTAL  |
|      |--------+--------+--------+--------+--------+--------|
|      | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  |
|------+--------+--------+--------+--------+--------+--------|
|HOME  |        |        |        |        |        |        |
|SU    |        |        |        |        |        |        |
|------|        |        |        |        |        |        |
|AA    |       0|       0|       4|       0|       0|      27|
|------+--------+--------+--------+--------+--------+--------|
|CC    |       0|       4|      27|      31|       0|     489|
|------+--------+--------+--------+--------+--------+--------|
|CL    |       0|       0|       1|       0|       0|       2|
|------+--------+--------+--------+--------+--------+--------|
|DR    |       0|       0|      18|       0|       0|      30|
|------+--------+--------+--------+--------+--------+--------|
|DV    |       0|      10|     237|       1|       0|     410|
|------+--------+--------+--------+--------+--------+--------|
|EN    |       0|       0|      14|       1|       0|      30|
|------+--------+--------+--------+--------+--------+--------|
|EP    |       0|       0|       3|       5|       0|      17|
|------+--------+--------+--------+--------+--------+--------|
|FO    |       0|       0|       8|       2|       0|      25|
|------+--------+--------+--------+--------+--------+--------|
|GE    |       0|       0|       0|       0|       0|      19|
|------+--------+--------+--------+--------+--------+--------|
|KS    |       0|       1|      38|       3|       0|     138|
|------+--------+--------+--------+--------+--------+--------|
|MA    |       0|       0|       0|       1|       0|       1|
|------+--------+--------+--------+--------+--------+--------|
|MC    |       0|       0|      49|       1|       0|     159|
|------+--------+--------+--------+--------+--------+--------|
|MS    |      12|       0|       0|       0|       0|      12|
|------+--------+--------+--------+--------+--------+--------|
|MU    |       0|       1|       7|       0|       0|      23|
|------+--------+--------+--------+--------+--------+--------|
|MD    |       0|      23|     254|       1|       4|     562|
|------+--------+--------+--------+--------+--------+--------|
|SC    |       0|       2|     123|      42|       0|     848|
|------+--------+--------+--------+--------+--------+--------|
|SF    |    1346|     144|     277|       6|       0|    2197|
|------+--------+--------+--------+--------+--------+--------|
|SS    |       0|       0|      79|       3|       0|     149|
|------+--------+--------+--------+--------+--------+--------|
|ST    |       0|       0|       0|       1|       0|       1|
|------+--------+--------+--------+--------+--------+--------|
|TOTAL |    1358|     185|    1139|      98|       4|    5139|
--------------------------------------------------------------


ITEM CONDITION: MISSING
--------------------------------------------
|      |          MONTH           |        |
|      |--------------------------|        |
|      |2000/07 |2000/08 |2000/09 | TOTAL  |
|      |--------+--------+--------+--------|
|      | COUNT  | COUNT  | COUNT  | COUNT  |
|------+--------+--------+--------+--------|
|HOME  |        |        |        |        |
|SU    |        |        |        |        |
|------|        |        |        |        |
|AA    |       4|       4|      13|      21|
|------+--------+--------+--------+--------|
|CC    |      17|      48|      40|     105|
|------+--------+--------+--------+--------|
|DR    |       1|       0|       3|       4|
|------+--------+--------+--------+--------|
|DV    |      14|      79|      73|     166|
|------+--------+--------+--------+--------|
|EN    |       4|       1|       2|       7|
|------+--------+--------+--------+--------|
|EP    |       2|       0|       1|       3|
|------+--------+--------+--------+--------|
|FO    |       1|       1|       8|      10|
|------+--------+--------+--------+--------|
|GE    |       1|       2|       0|       3|
|------+--------+--------+--------+--------|
|KS    |       0|       1|       9|      10|
|------+--------+--------+--------+--------|
|MC    |      12|      19|       4|      35|
|------+--------+--------+--------+--------|
|MU    |       0|       1|       0|       1|
|------+--------+--------+--------+--------|
|MD    |      12|       1|       7|      20|
|------+--------+--------+--------+--------|
|SC    |     138|     149|     191|     478|
|------+--------+--------+--------+--------|
|SF    |       2|       1|       4|       7|
|------+--------+--------+--------+--------|
|SS    |       7|       0|      14|      21|
|------+--------+--------+--------+--------|
|TOTAL |     215|     307|     369|     891|
--------------------------------------------

ITEM CONDITION: BILLED
--------------------------------------------
|      |          MONTH           |        |
|      |--------------------------|        |
|      |2000/07 |2000/08 |2000/09 | TOTAL  |
|      |--------+--------+--------+--------|
|      | COUNT  | COUNT  | COUNT  | COUNT  |
|------+--------+--------+--------+--------|
|HOME  |        |        |        |        |
|SU    |        |        |        |        |
|------|        |        |        |        |
|AA    |      12|       5|       1|      18|
|------+--------+--------+--------+--------|
|CC    |      40|      73|      51|     164|
|------+--------+--------+--------+--------|
|DR    |       2|       4|       2|       8|
|------+--------+--------+--------+--------|
|DV    |      31|      17|       6|      54|
|------+--------+--------+--------+--------|
|EN    |       9|       1|       5|      15|
|------+--------+--------+--------+--------|
|EP    |       0|       0|       2|       2|
|------+--------+--------+--------+--------|
|FO    |       7|      10|       0|      17|
|------+--------+--------+--------+--------|
|KS    |      13|      18|       9|      40|
|------+--------+--------+--------+--------|
|MC    |      37|      21|      35|      93|
|------+--------+--------+--------+--------|
|MU    |      29|      14|      21|      64|
|------+--------+--------+--------+--------|
|MD    |      10|       1|      20|      31|
|------+--------+--------+--------+--------|
|SC    |     144|     107|      80|     331|
|------+--------+--------+--------+--------|
|SF    |       7|       7|       3|      17|
|------+--------+--------+--------+--------|
|SS    |       6|      10|      10|      26|
|------+--------+--------+--------+--------|
|TOTAL |     347|     288|     245|     880|
--------------------------------------------