Courtesy Charge, Missing and Billed Item Statistics
Fiscal Year 2000/2001 - Fourth Quarter

courtesy charges | summary | missing item conditions



	 ITEM CONDITION: ELIX ITEM COND PLACED AGAINST SU (COURTESY CHARGE) Q4
	 --------------------------------------------
	 |      |          MONTH           |        |
	 |      |--------------------------|        |
	 |      |2001/04 |2001/05 |2001/06 | TOTAL  |
	 |      |--------+--------+--------+--------|
	 |      | COUNT  | COUNT  | COUNT  | COUNT  |
	 |------+--------+--------+--------+--------|
	 |HOME  |        |        |        |        |
	 |SU    |        |        |        |        |
	 |------|        |        |        |        |
	 |AA    |      21|       9|       8|      38|
	 |------+--------+--------+--------+--------|
	 |CC    |     171|     150|     158|     479|
	 |------+--------+--------+--------+--------|
	 |CL    |       1|       0|       2|       3|
	 |------+--------+--------+--------+--------|
	 |DR    |       8|      13|       9|      30|
	 |------+--------+--------+--------+--------|
	 |DV    |     265|     139|     144|     548|
	 |------+--------+--------+--------+--------|
	 |EN    |      15|      23|      21|      59|
	 |------+--------+--------+--------+--------|
	 |EP    |      19|       7|      13|      39|
	 |------+--------+--------+--------+--------|
	 |FO    |      18|      11|       7|      36|
	 |------+--------+--------+--------+--------|
	 |GE    |       7|       1|       4|      12|
	 |------+--------+--------+--------+--------|
	 |KS    |      74|      59|      46|     179|
	 |------+--------+--------+--------+--------|
	 |MA    |       0|       1|       1|       2|
	 |------+--------+--------+--------+--------|
	 |MC    |     160|     118|      66|     344|
	 |------+--------+--------+--------+--------|
	 |MD    |     245|     185|     286|     716|
	 |------+--------+--------+--------+--------|
	 |MS    |       0|       0|       7|       7|
	 |------+--------+--------+--------+--------|
	 |MU    |      14|       6|       6|      26|
	 |------+--------+--------+--------+--------|
	 |SC    |     413|     393|     335|    1141|
	 |------+--------+--------+--------+--------|
	 |SF    |    1253|    1156|    1123|    3532|
	 |------+--------+--------+--------+--------|
	 |SS    |     142|      75|      57|     274|
	 |------+--------+--------+--------+--------|
	 |ST    |       1|       1|       1|       3|
	 |------+--------+--------+--------+--------|
	 |TOTAL |    2827|    2347|    2294|    7468|
	 --------------------------------------------

  ITEM CONDITION: ELIX ITEM COND SUMMARY / 2001 Apr 1 - 2001 Jun 30
    -----------------------------------------------------------------------------------------------------------------------------
    |      |                                                   REQUESTING SU                                                    |
    |      |--------------------------------------------------------------------------------------------------------------------|
    |      |   AA   |   BE   |   CC   |   DR   |   DV   |   EN   |   EP   |   FO   |   GE   |   KS   |   LW   |   MC   |   MD   |
    |      |--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |      | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  |
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |HOME  |        |        |        |        |        |        |        |        |        |        |        |        |        |
    |SU    |        |        |        |        |        |        |        |        |        |        |        |        |        |
    |------|        |        |        |        |        |        |        |        |        |        |        |        |        |
    |AA    |      18|       0|       8|       0|       0|       0|       0|       0|       0|       2|       0|       0|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |CC    |      31|       0|      16|      12|     129|       8|       2|       1|       7|      40|      65|      53|      11|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |CL    |       0|       0|       1|       0|       1|       0|       0|       0|       0|       0|       0|       0|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |DR    |       1|       0|       1|       5|       1|       0|       0|       0|       0|       0|       1|       2|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |DV    |       8|       0|      29|       2|      66|       1|       0|       0|       0|       9|      17|       7|       5|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |EN    |       1|       0|       5|       0|       0|       5|       0|       1|       0|      13|       1|      14|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |EP    |       0|       0|       2|       0|       0|       1|       2|       0|       0|       2|       5|       7|       5|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |FO    |       1|       0|       2|       0|       0|       2|       1|       1|       3|       3|       0|       1|       1|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |GE    |       1|       0|       0|       0|       0|       1|       1|       0|       1|       1|       1|       0|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |KS    |       8|       0|       9|       3|       2|       5|       2|       0|       3|      40|       1|      32|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |MA    |       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       2|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |MC    |       5|       0|      32|       0|      23|       0|       1|       0|       0|      31|       7|      86|       1|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |MD    |      20|       2|      13|       5|     131|       3|       0|       0|       0|      55|      24|       6|      69|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |MS    |       1|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |MU    |       1|       0|       0|      11|       6|       0|       0|       0|       1|       1|       1|       2|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |SC    |      67|       0|      11|      63|     274|       9|       4|      11|       6|     111|     142|     138|      45|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |SF    |      77|      37|      43|       6|     288|       8|       4|       5|       8|      16|      21|      40|      17|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |SS    |       2|       0|      11|       1|      11|       0|       1|      15|       0|      10|      56|      10|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |ST    |       0|       0|       0|       0|       0|       0|       1|       0|       0|       0|       0|       1|       0|
    |------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------|
    |TOTAL |     242|      39|     183|     108|     932|      43|      19|      34|      29|     334|     342|     401|     154|
    -----------------------------------------------------------------------------------------------------------------------------

ITEM CONDITION: ELIX ITEM COND SUMMARY
	--------------------------------------------------------------
	|      |               REQUESTING SU                |        |
	|      |--------------------------------------------|        |
	|      |   MS   |   MU   |   SC   |   SS   |   SV   | TOTAL  |
	|      |--------+--------+--------+--------+--------+--------|
	|      | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  | COUNT  |
	|------+--------+--------+--------+--------+--------+--------|
	|HOME  |        |        |        |        |        |        |
	|SU    |        |        |        |        |        |        |
	|------|        |        |        |        |        |        |
	|AA    |       0|       0|      10|       0|       0|      38|
	|------+--------+--------+--------+--------+--------+--------|
	|CC    |       0|       0|      48|      56|       0|     479|
	|------+--------+--------+--------+--------+--------+--------|
	|CL    |       0|       0|       1|       0|       0|       3|
	|------+--------+--------+--------+--------+--------+--------|
	|DR    |       0|       0|      19|       0|       0|      30|
	|------+--------+--------+--------+--------+--------+--------|
	|DV    |       0|       7|     392|       5|       0|     548|
	|------+--------+--------+--------+--------+--------+--------|
	|EN    |       0|       0|      19|       0|       0|      59|
	|------+--------+--------+--------+--------+--------+--------|
	|EP    |       0|       0|      10|       5|       0|      39|
	|------+--------+--------+--------+--------+--------+--------|
	|FO    |       0|       0|      18|       3|       0|      36|
	|------+--------+--------+--------+--------+--------+--------|
	|GE    |       0|       0|       6|       0|       0|      12|
	|------+--------+--------+--------+--------+--------+--------|
	|KS    |       0|       1|      70|       3|       0|     179|
	|------+--------+--------+--------+--------+--------+--------|
	|MA    |       0|       0|       0|       0|       0|       2|
	|------+--------+--------+--------+--------+--------+--------|
	|MC    |       0|       1|     153|       4|       0|     344|
	|------+--------+--------+--------+--------+--------+--------|
	|MD    |       0|      12|     369|       5|       2|     716|
	|------+--------+--------+--------+--------+--------+--------|
	|MS    |       6|       0|       0|       0|       0|       7|
	|------+--------+--------+--------+--------+--------+--------|
	|MU    |       0|       1|       2|       0|       0|      26|
	|------+--------+--------+--------+--------+--------+--------|
	|SC    |       0|       0|     181|      79|       0|    1141|
	|------+--------+--------+--------+--------+--------+--------|
	|SF    |    2058|     151|     731|      22|       0|    3532|
	|------+--------+--------+--------+--------+--------+--------|
	|SS    |       0|       0|     139|      18|       0|     274|
	|------+--------+--------+--------+--------+--------+--------|
	|ST    |       0|       0|       0|       1|       0|       3|
	|------+--------+--------+--------+--------+--------+--------|
	|TOTAL |    2064|     173|    2168|     201|       2|    7468|
	--------------------------------------------------------------



	 ITEM CONDITION: MISSING
	 --------------------------------------------
	 |      |          MONTH           |        |
	 |      |--------------------------|        |
	 |      |2001/04 |2001/05 |2001/06 | TOTAL  |
	 |      |--------+--------+--------+--------|
	 |      | COUNT  | COUNT  | COUNT  | COUNT  |
	 |------+--------+--------+--------+--------|
	 |HOME  |        |        |        |        |
	 |SU    |        |        |        |        |
	 |------|        |        |        |        |
	 |AA    |       7|       7|       4|      18|
	 |------+--------+--------+--------+--------|
	 |CC    |      31|      12|      67|     110|
	 |------+--------+--------+--------+--------|
	 |DR    |       3|       3|       6|      12|
	 |------+--------+--------+--------+--------|
	 |DV    |      53|      22|      40|     115|
	 |------+--------+--------+--------+--------|
	 |EN    |       1|       3|       1|       5|
	 |------+--------+--------+--------+--------|
	 |EP    |       1|       0|       0|       1|
	 |------+--------+--------+--------+--------|
	 |FO    |       1|       0|       0|       1|
	 |------+--------+--------+--------+--------|
	 |GE    |       0|       1|       0|       1|
	 |------+--------+--------+--------+--------|
	 |KS    |      10|       6|       8|      24|
	 |------+--------+--------+--------+--------|
	 |MC    |      18|      17|      12|      47|
	 |------+--------+--------+--------+--------|
	 |MD    |      10|       6|       9|      25|
	 |------+--------+--------+--------+--------|
	 |MU    |       0|       2|       5|       7|
	 |------+--------+--------+--------+--------|
	 |OR    |       0|       1|       0|       1|
	 |------+--------+--------+--------+--------|
	 |SC    |     265|     323|     338|     926|
	 |------+--------+--------+--------+--------|
	 |SF    |       6|       1|       7|      14|
	 |------+--------+--------+--------+--------|
	 |SS    |      23|       7|       5|      35|
	 |------+--------+--------+--------+--------|
	 |TOTAL |     429|     411|     502|    1342|
	 --------------------------------------------

	 ITEM CONDITION: BILLED
	 --------------------------------------------
	 |      |          MONTH           |        |
	 |      |--------------------------|        |
	 |      |2001/04 |2001/05 |2001/06 | TOTAL  |
	 |      |--------+--------+--------+--------|
	 |      | COUNT  | COUNT  | COUNT  | COUNT  |
	 |------+--------+--------+--------+--------|
	 |HOME  |        |        |        |        |
	 |SU    |        |        |        |        |
	 |------|        |        |        |        |
	 |AA    |       3|       7|       3|      13|
	 |------+--------+--------+--------+--------|
	 |CC    |     126|      77|     103|     306|
	 |------+--------+--------+--------+--------|
	 |DR    |       0|       5|       1|       6|
	 |------+--------+--------+--------+--------|
	 |DV    |       5|      16|      11|      32|
	 |------+--------+--------+--------+--------|
	 |EN    |       1|       3|       0|       4|
	 |------+--------+--------+--------+--------|
	 |EP    |       2|       2|       0|       4|
	 |------+--------+--------+--------+--------|
	 |FO    |       7|       2|       3|      12|
	 |------+--------+--------+--------+--------|
	 |GE    |       0|       2|       0|       2|
	 |------+--------+--------+--------+--------|
	 |KS    |       5|       5|       2|      12|
	 |------+--------+--------+--------+--------|
	 |MC    |      18|      14|      24|      56|
	 |------+--------+--------+--------+--------|
	 |MD    |       4|      10|       2|      16|
	 |------+--------+--------+--------+--------|
	 |MU    |      40|      24|      19|      83|
	 |------+--------+--------+--------+--------|
	 |SC    |     136|     116|     132|     384|
	 |------+--------+--------+--------+--------|
	 |SF    |       7|       1|       4|      12|
	 |------+--------+--------+--------+--------|
	 |SS    |      14|      16|      13|      43|
	 |------+--------+--------+--------+--------|
	 |TOTAL |     368|     300|     317|     985|
	 --------------------------------------------