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Outlook Upgrade

Here are our preliminary plans for the roll-out of Outlook -

-Staff receiving replacement workstations this spring will be converted to Outlook for e-mail during the replacement process.

-We will leave old email in Eudora and begin fresh in Outlook. This will mean staff will need to look in Eudora for old messages. Access to new email from Eudora will be discontinued (so you won't be able to look at new email in Eudora).

-Staff will receive a one-on-one training session on the basics of Outlook as their workstation is converted.

-We will offer two-hour 'Outlook Drop-In' sessions for staff weekly. There will be one two-hour session each week where staff can come and ask their Outlook questions with a WWDCS staff member. Dates and times for these sessions will be announced by the end of the week.

-We will conduct hands-on training sessions for Expert Users who did not receive Outlook training in the initial sessions last fall. Expert Users who currently do not have Outlook will be converted to it as staff in their units are converted - this training will be scheduled over the next few weeks.

-We are preparing a 'Eudora-to-Outlook' crosswalk document that will describe how to do comparable tasks in Outlook. This will be available on the WWDCS site this week as will links to additional documentation from Microsoft including how-to videos. Look for a new 'Outlook' section on the WWDCS site.

These plans are in addition to the general information sessions planned by ITS starting in February. More information on those sessions as they become available. We will also have more information on the mass conversion of all staff to Outlook as soon as we have more information on ITS's plans for account creation.

Please note - the conversion to Meeting Maker will happen at the end of this process - sometime late spring / early summer. All staff need to be converted to Outlook/Exchange before the Meeting Maker conversion happens (otherwise you won't be able to schedule meetings).

Any questions / concerns - please ask.

-kk

Comments (4)

Derek Merleaux:

Will there be an ILTS approved method for moving old email out of Eudora and into Outlook for those willing to do the work?

KK:

Yes - WWDCS will create documentation on the moving of Eudora to Outlook for expert users who wish to do that work. We do anticipate there will be specific individuals who use email to the extent that dual systems won't be desirable - but we will deal with those situations on a case-by-case basis.

Jill Parchuck:

Will those who migrated to Outlook last Fall be given the option of a one-on-one session? It sure would be helpful.

KK:

Yes - if you already have Outlook and want one-on-one help - contact your WWDCS contact. It would be helpful if your expert user could sit in on the session as well.

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This page contains a single entry from the blog posted on January 14, 2008 11:05 AM.

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