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PSMC
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SQIC homepage     Yale University Library     Accessibility Resource Network Group     Circulation Support Group     Document Delivery Coordinating Committee     Instruction Group        PIC     Reference Group

The Public Service Management Council (PSMC) is charged to define and plan the Library's public service policies and program by:

Identiftying and responding to changes in reader needs and behaviors while taking advantage of oportunities provided by new technologies and staffing models.

Proposing service policies to the Associate University Librarian for Public Services, and as appropriate, Library Management Council (LMC).

Providing a forum for discussion of public services issues.

Identifying resources and educational opportunities to implement and support service programs.

Sponsoring, Advocating the Library's assessment initiatives and its marketing and publicity for research support, instruction, and circulation/access services.

Vetting proposed new Library-wide services, policies and procedures forwarded by subordinate groups:

  • Reference Services Committee
  • Research Education Committee
  • Circulation Support Group
  • Document Delivery Coordinating Committee (D2C2)
  • Task Forces and Work Groups as Assigned

Membership:

Access Services, Bradley Warren, Head
Arts Library, Allen Townsend
Beinecke Rare Book and Manuscript Library, Stephen Jones
Divinity School Library, Paul Stuehrenberg
Document Delivery, Carol Jones
Law Library, John Nann
Manuscripts & Archives, Diane Kaplan
Medical Library, Kenny Marone
Music Library, Suzanne Lovejoy
Research Services & Collections, Alan Solomon
Science Libraries, Kari Swanson
Social Science Library & Information Services, Jill Parchuck
Undergraduate & Library Research Education Director, Barbara Rockenbach
Usability and Assessment Director, Kathleen Bauer

Web Manager, Scott Matheson
Yale Center for British Art, Kraig Binkowski
Danuta Nitecki, Associate University Librarian for Public Services, Chair
Representative appointments:
Area Curators: Ellen Hammond Curator, East Asia Library
Collections Development Council
Karen Kupiec, Manager, Director of Library Access Integration Services

 
PMC Minutes:  

11/30/09
Meeting
Cancelled

10/26/09

9/28/09

Meeting
Cancelled

9/16/09
8/24/09
8/10/09
7/27/09
6/27/09
6/1/09
Meeting
Cancelled
5/18/09

5/4/09

Meeting
Cancelled
4/20/09
4/5/09
3/23/09
3/9/09
Meeting
Cancelled
2/23/09

2/9/09
1/23/09 -
Meeting
Cancelled

1/12/09

 

12/15/08
12/1/08
11/10/08
11/3/08
10/20/08
10/8/08
Meeting
Cancelled
9/22/08
9/8/08
8/12/08
8/28/08
7/28/08
6/30/08
Meeting
Cancelled

6/16/08
6/2/08
Meeting
Cancelled
5/19/08
5/5/08
4/21/08
4/5/08
3/24/08
3/10/08
2/25/08
2/11/08
1/28/08


12/03/07
11/05/07

10/22/07
10/08/07
9/24/07
9/10/07
Meeting Cancelled
8/27/07
8/13/07
7/31/07
Meeting Cancelled
7/16/07
6/18/07
6/4/07

5/21/07
5/7/07
4/9/07
2/26/07
1/30/07
12/18/06
12/4/06
11/20/06
10/23/06
9/11/06
8/28/06
7/31/06
7/17/06
4/3/06
1/30/06
12/5/05
11/7/05
10/10/05
9/12/05

7/12/05
6/13/05
5/16/05
4/18/05
2/7/05

Related Documents:

Coordinating 'Place Request' and Call Slip Problem Resolution
Library Research Education Program Review Work Group Report
Survey of Opinions on RSC "Model"
Project Librarian web service form

 

For minutes and reports prior to September 2005 for the Circulation Support Group, Document Delivery, Instruction, Public Interface Committee, Accessibility Resourece Network (ARN) and Reference please see Service Quality Improvement Council.

 




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This file last modified 02/22/10
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