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Yale University Library: Ask! a Librarian Services
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Ask!live : Reference Services

Instant Messaging

Use your own IM account or chat using the box to the right. Questions left during hours when the service isn't staffed won't be answered unless an email address is included with the message.



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Ask!live offline? Send us an e-mail

IM with AIM AIM: yalelib IM with GTalk GTalk: yalelib IM with Yahoo Yahoo!: yalelib
 

Text/SMS Messaging

image of a phoneUse your cellular phone to send a short question (standard abbreviations encouraged) to 66746. Begin your question with the word Yalelib and send. For example, Yalelib What time is Bass Lib open until tonight? Thx.

Service is free; standard carrier fees for text messages apply. For more information, go here.

Academic Year Weekday Hours
Monday-Thursday: 12:00pm-10:00pm
Friday: 12:00pm-5:00pm
Saturday: Closed
Sunday: 6:00pm-10:00pm

Hours may change during holidays and breaks.

Service is limited to Yale faculty, students, staff, and alumni and to those with questions specific to the Yale library,
its collections and policies. If you’re not affiliated with Yale, direct your chat question to your local public, state, or
academic library.

E-mail
Send us your questions by e-mail.
You will receive a response within two business days, but generally quicker.
Service available: Anytime!


Phone
(area code 203)
General Reference: 432-1775 | Government Documents: 432-3211 | Science Reference: 432-3439 | Medical: 737-4065 |
Arts
: 436-8052 | Social Science: 432-3300 | Divinity: 432-6374 | Music: 432-0497 | Law: 432-1606
Service available: Hours vary by desk.

In person
If you are on campus, or can come to campus, feel free to come to our service desks.
We have friendly and experienced people waiting to help you with your research.
Service available: Hours vary by library or collection.
By appointment
Arrange to meet with the librarian who specializes in your subject field for customized help with major research projects.
Service available: By appointment.
Related Services
Reference services are complemented by workshops and tutorials, which provide orientation tours, regularly scheduled workshops on specific tools and topics, online tutorials, and course-related sessions For additional information on the Library's Research Education Program please click here.


© 2007 Yale University Library
This file last modified 08/25/09 Send comments to kelly.barrick@yale.edu
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