Text/SMS Messaging Reference Service

Text/SMS messaging service is limited to Yale faculty, students, staff, and alumni and to those with questions specific to the Yale library, its collections and policies. If you’re not affiliated with Yale, direct your chat question to your local public, state, or academic library.

What is text/SMS reference?
Text/SMS reference allows you to ask a reference question via your handheld mobile device if it has texting/SMS services available. Just like sending a text message to your friend, you can send a text/SMS question to a reference librarian and s/he will respond with a text message.

How do I send a text/SMS message to the reference desk librarian?
Each phone will be different, but start by using the text/SMS feature of your mobile phone:

• Type 66746 for the number the message should be sent to
• In the message section, type Yalelib
• Type your question
• Hit send
• Wait for a reply

Should I always use text/SMS reference for my research questions?
No. Text/SMS reference is great for those short questions you may have. However, when you need help with more in depth research it would be best to use one of our other reference services posted here.

Is the service free?
The service is free. Standard text/SMS charges from your carrier apply.