Yale University Library: Strategic Planning




I am pleased to present the Yale University Library strategic plan, a work in progress that has involved contributions from all staff, and from many advisers in the University, at different times. Yale University cherishes its great Library and values its services highly. Fulfilling our plans and living up to the high expectations of our users will be a continuing challenge. Yale's educational mission is dynamic and constantly developing. New areas of research are constantly opening up, and those too place new demands on our collections and on the librarians who develop them. Planning will always be a work in progress. The documents here include the fruits of a first planning exercise that was completed in 2003, and an updated plan produced in July 2009. We invite all those who support the Yale University Library to let us know how we are doing and work with us to attain our goals. Alice Prochaska University Librarian Yale University Library Mission - Vision - Values Yale University Library Action Plan YALE UNIVERSITY LIBRARY STRATEGIC PLANNING DOCUMENTS Update to the Strategic and Operational Plans: July 2009 University Librarian's Report to Staff: December 10, 2003 Words About Strategic Planning Strategic planning timeline, outputs, and origins High Performing Organizations Profile 2004 High Performing Organization Profile: summary results from the 2005 survey STAFF FEEDBACK FROM LARGE GROUP MEETINGS *Moving Forward (November 2003)* Moving Forward: Questions and Answers (NEWLY UPDATED - January 9, 2004!) This is a list of questions posed at Moving Forward. These questions have been categorized and sent to appropriate staff members for response. Before each answer is the name of the staff member(s) who responded. This document will continue to be updated, as answers are submitted (in varying colors so that readers may quickly identify new answers). Please continue checking in for new answers over the coming weeks. A. Access Services B. Acquisitions C. Communications D. Flexibility and Agility E. Integrated Access F. InterLibrary Loan/Borrow Direct H. International Programs I. Library Shelving Facility J. Orbis K. Preservation L. Service Quality M. Staff Training and Development N. Unlocking Collections/Cataloging Panel Discussion of Strategic Action Plan Updates (NEW!) Meeting Feedback Results Summary Meeting Feedback Responses Staff Feedback on Strategic Planning Action Areas Measuring our Performance Suggestions Measuring our Performance "Dotting" Exercise (a listing of the top measurement ideas as voted on by meeting participants) *Spring Forward (May 2003)* Ideas for Action: May 21 Ideas for Action: May 22 Recommendation Charts: May 21 Recommendation Charts: May 22 *Focus Forward (January 2003)* Feedback Summary and Results Comments From Understanding of Strategic Planning Action Plans STRATEGIC PLAN UPDATES Strategic Action Plan Updates (October 2003) Management of Collections Service Quality Improvement International Programs Integrated Access Unlocking Collections Training and Organizational Development Communications Becoming a Flexible and Agile Organization Objectives and Action Plans (November 2002) Management of Collections Object Planning Group Sevice Quality Improvement International Programs Planning Group Integrated Access Objectives Planning Group Microcosm Group Unlocking Collections Initiative Objectives Planning Group Objective Planning Group Reports (September 2002) Management of Collections Objectives Planning Group Report Appendices: A. Stacks Management for Yale University Library: a new service paradigm [Curtis L. Kendrick: March 2002] B. An Action Proposal for Mudd (memorandum) [January 2001] C. MUDD Library Programmatic Focus [March 1998] International Programs Planning Group Report Appendix II: Chart of What We Do Unlocking Collections Initiative Objectives Planning Group Report Appendix: Collections Needing Conversion Integrated Access Objectives Planning Group Report A. Introduction and Overview (8 pages) B. Chapters 1-4: Digital Preservation, Integrated Interfaces, Knowledge Management, Organizational Structure (19 pages) C. Appendices A-C: SFX Support, MetaLib Features, Web Management (7 pages) Microcosm Group Report Attachments Goal Group Reports - December 2001 Access and Reader Services Goal Group Report Bibliographic Control Goal Group Report Collection Development Goal Group Report Collection Management Goal Group Report A. (Collection Managment Appendices) Partnership and Leadership Goal Group Report Staffing Issues and Organizational Development Goal Group Report © 2007 Yale University Library This file last modified 07/30/09 Send comments to libweb@www.library.yale.edu