Words about Strategic Planning
Strategic planning is an ongoing process that helps institutions respond to a changing environment. The strategic planning process is intended to help the Library set goals and priorities for the future, and to develop approaches to reach those goals.
Strategic planning answers three basic questions:
Where are we going?
What is the environment?
How do we get there?
Strategic planning does more than plan for the future – strategic planning helps the organization create its future.
Desired Outcomes of Strategic Planning for YUL
- Shared vision and alignment through the whole organization.
- Creation and agreement on the strategic plan.
- Practical steps to move YUL forward over the next 12 – 18 months.
- Longer-range plan drafted for the next five years.
Critical Success Factors
Supports University Agenda: Fits into the context of the university, supports the President and Provost’s agenda.
Broad Engagement: Broad engagement and buy-in, including shared understanding and communication with all levels of staff.
Sets Priorities: Takes into account the primary work underway now (i.e. Orbis 2 migration) which is a first priority. Priorities are clear. Responsive to changed priorities.
Addresses Organization: Opportunity to rethink the organization to create a more effective contemporary organization.
Clear Action Plan: Strategies related to resources. Clear understanding of what is needed to reach the goals. Action plan with time frames.
Addresses Customer Feedback and Service Quality Framework: Examines to what extent customer feedback and service quality framework can be incorporated in the library.
Develops Skill Sets: creating skills sets that encourage flexibility and thinking organizationally.
LMC Retreat May 1, 2002, University Librarian’s Opening Remarks
We bring the learning and knowledge of the world to Yale and take Yale out into the world by
Setting the standard for superb core services
Innovating purposefully to create a library for the future
Working in the international area to set standards for providing and handling information to contribute to the world’s store of knowledge
© 2007 Yale University Library
This file last modified 09/04/03
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