Have you ever wished there was someone who could help you with the one particular thing you need to know how to do in order to complete a work task? Have you ever needed to quickly translate a page from Japanese to English or set a filter in Access?

Now you can tap the resources, talents, and experiences of individuals in our organization with the expertise to assist you with a specific problem. Just click on the links in the "Quick Links" box on the right to access the Each One Teach One (EOTO) Databases.

Two components

The Each One Teach One (EOTO) databases provide the names of staff volunteers who are knowledgeable in one or more areas, such as a language or the use of a piece of software and who are willing to assist other staff members in resolving minor work challenges. Staff members seeking assistance will contact volunteers by phone or email.

The EOTO directory has two components, a language database and a skills database.

1. The language database contains the names of staff members with language skills who are willing to assist other staff members with:

• Translating relatively short pieces
• Transliterating a Chinese, Hebraic, or Arabic words and names.
• Using diacritics
• Providing English language assistance for non-native English speakers.

Note: Volunteers listed in the language database will not provide formal language instruction.

2. The skills database identifies staff members who are willing to share both technical and non-technical skills across a variety of work-related topics such as:

• Uploading images to a web page
• Writing grant proposals
• Using filters in Access

Click here for more examples

Note: Please contact your departmental expert user or workstation support for information or instruction on installing, configuring or updating software on your Library workstation. Please direct any questions about Orbis|Voyager to your supervisor.

General Guidelines

• Access is available to the Yale University Library staff
• Participation is strictly voluntary
• Individuals who would like to volunteer must first get the approval of their supervisor
• Consulting sessions usually run from 10-20 minutes in length.

Note: Web & Workstation Support has drafted some Workstation Best Practices that also provide guidance as to when staff should refer their questions to their expert user. The guidelines can be found at: Http://www.library.yale.edu/wsg/docs/workstationbestpract.html.

In order to preserve the integrity of the Orbis|Voyager database, please continue to refer your questions to your supervisor or his/her designee. It is important to strictly adhere to these guidelines; the EOTO is not intended to replace these practices.

Information for Volunteers:

• Be prepared to make yourself available to individuals seeking your help for approximately 10-20 minute sessions.
• To volunteer your time and expertise, complete the volunteer form.
• To remove yourself from the directory at any time, please send an email to ruth.carruth@yale.edu.

Information for those seeking help:

• Contact the volunteer staff member you wish to work with either by phone or email.

Note: Consults that may require more than 30 minutes will be held only at the volunteer expert's discretion.