| Skill | Name | Phone # | |
| Microsoft Publisher | Kate Reynolds | hrlibrary@yale.edu | 2-1819 |
| Skill | Name | Phone # | |
| Macromedia Dreamweaver | Richard Zwies | richard.zwies@yale.edu | 203-737-2954 |
| Skill | Name | Phone # | |
| Assisting with Grant Proposals | Diana Timlin | diana.timlin@yale.edu | 2-4484 |
| Organizing Fund Raising Strategies | Diana Timlin | diana.timlin@yale.edu | 2-4484 |
| Assisting with Press Releases | Diana Timlin | diana.timlin@yale.edu | 2-4484 |
| Producing YUL Publications and Products | Diana Timlin | diana.timlin@yale.edu | 2-4484 |
| Planning Receptions and Events | Diana Timlin | diana.timlin@yale.edu | 2-4484 |
| Service Quality Assessment | Danuta Nitecki | danuta.nitecki@yale.edu | 2-1818 |
| Survey Design | Danuta Nitecki | danuta.nitecki@yale.edu | 2-1818 |
| Focus Group Interview Facilitation | Danuta Nitecki | danuta.nitecki@yale.edu | 2-1818 |
| Project Planning | Danuta Nitecki | danuta.nitecki@yale.edu | 2-1818 |
| Quality Improvemetn Training | Danuta Nitecki | danuta.nitecki@yale.edu | 2-1818 |
| PDAs (Personal Digital Assistants) | Mark Gentry | mark.gentry@yale.edu | 785-2163 |
| Wireless Networking | Mark Gentry | mark.gentry@yale.edu | 785-2163 |
| Focus Group Development & Facilitation | Kate Reynolds | hrlibrary@yale.edu | 2-1819 |