Purpose:

· To create a work environment that enables staff to learn and become more valuable members of the Library.

· To promote two-way communication between departments/units for improved work performance. This increased communication may enhance training activities in functional areas.

· To gain a deeper appreciation of the work of other departments, as well as how the work of each participant plays a part in achieving the mission of the Library.

· To create a more flexible and agile organization.

Training Objectives:

· YUL Cross-Training Week will provide participants with on-the-job experiences on an enrichment level.

Specifically:
· The participant will increase his or her knowledge and understanding of the functions performed by various departments through specific hands-on activities designed by the sponsoring department.

· The participant will be able to perform basic tasks of a workflow process, as determined by the sponsoring department. This would be 2-4 tasks that are part of the regular work and that can be taught in 2-3 hours and practiced for the same amount of time.

· The program will promote two-way communication. Each participant will provide feedback on the learning experience and share any suggestions for improvement.