Process Improvement Tools

• Brainstorming Techniques
  • Activity
• Flow Charts
• Cause and Effect Diagram (Fishbone)
• Nominal Group Technique
• Force Field Analysis
  • Worksheet
• Instant Run-Off Voting
  • Interactive animation of Instant Run-Off Voting
• Affinity Diagram
• Inter-relationship Digraph
• Prioritization Matrix
• Effective Consensus-based Decision-Making
• Organigraphs
• Groupthink and other dilemma

Unemployment Resources

• CTWorks Centers
  • Services Offered at Local CTWorks Centers
    • Free Workshops
    • Career Resource Areas (computers, phones, fax, stationery)
    • Employer recruitment on-site
    • Local Career Fairs
  • Hamden
    • 37 Marne Street, Hamden, CT 06514
    • Office Hours: Monday - Friday, 8:00a.m. to 4:30 p.m.
  • Bridgeport
    • 2 Lafayette Square, Bridgeport, CT 06604
    • Office Hours: Monday - Friday, 8:30a.m. to 4:30
• Where to Turn in Connecticut When You Become Unemployed
• Connecticut Job & Career ConneCTion

Yale Career Resources

• Yale Undergraduate Career Services (UCS) - Career Toolbox
• Explore careers - Career crib sheets
• Career Crib Sheet- Arts/Museums
• Industry and Company Research
• Networking 101
• Advanced Degrees
• Create your own internship
• Internship travel and relocation resources
• UCS Guide
  • The UCS Guide [PDF file] contains information on cover letter writing, including samples and formats. This guide also offers information about preparing for the interview, interview attire, and the many types of interviews.
• Interviewing Tips
• Sample Resumes and Cover Letters (NOTE: same as from UCS Guide)
• Job Search Tracking sheet
• Tips for Career Fair Success

Library Information

• Beinecke Wiki Page
• The Library Literature (Database)
• Library specific learning opportunities

Expense Management System Information

• EMS Expense Report
• EMS User Guide
• EMS Self-Paced Training (videos)

Public Speaking/Presentation Skills

• For FREE Toastmasters tips, including topics on speeches and leadership:
  • Need Help Giving a Speech
  • Questions About Leadership

Microsoft Office 2007 Quick Reference Cards

• Microsoft Outlook 2007
• Microsoft Word 2007
• Microsoft Excel 2007
• Microsoft PowerPoint 2007
• Microsoft SharePoint 2007
• Microsoft Access 2007

Free Style/Personality Assessments

• Myers Briggs Type Indicator - on line assessment (not statistically valid)
• MBTI Basics
• The Ubiquitous DiSC - on line assessment (not statistically valid)

Business Networking Websites

• List of Business Networking Websites (ex: LinkedIn)

Games and Exercises

• Who’s Got A Dollar
• High Performance Teams
• Willow in the Wind

YUL Training PowerPoint Presentations

• How to Conduct Focus Groups
• Working Effectively With Others
• Articulating Your Life Purpose
• Problem Solving
• The Four Agreements- Summary of Don Miguel Ruiz
• Team Building Basics