Please click on http://www.library.yale.edu/Administration/SQIC/SQIC.html for the minutes from the 11-2-99 10-5-99 9-14-99 7-6-99 3-17-99 meetings of the Staffing Issues Group [subgroup of the Service Quality Improvement Council]. Thank you. _____________________ Jeong Min Park Yale University Library Sterling Memorial Library 130 Wall Street, Room 152 Tel. 203.432.1818 Fax. 203.432.1294