Click on http://www.library.yale.edu/Administration/SQIC/SQIC52.html (off of the main Service Quality Improvement Webpage) for the minutes from the 8-10-99 and 3-30-99 meetings of the Staffing Issues Group. Thank you. _____________________ Jeong Min Park Yale University Library Sterling Memorial Library 130 Wall Street, Room 152 Tel. 203.432.1818 Fax. 203.432.1294