Reminder: SQIC Program on Assessment

[Danuta Nitecki <danuta.nitecki@YALE.EDU>]

Just a reminder of a program of possible interest on Tuesday:

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> From: Danuta Nitecki <danuta.nitecki@YALE.EDU>
> Subject: SQIC Program on Assessment
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> The past decade has seen the emergence of library assessment as a key part 
> of the process to enable libraries to better support their 
> communities.  New assessment tools have been developed that move away from 
> using inputs and outputs to judge service quality and instead develop ways 
> to measure library outcomes and assess value the library adds to the community.
>
> I write to invite you both on behalf of the Service Quality Improvement 
> Council and from personal interest, to a presentation on  "Making Library 
> Assessment Work."  A visiting colleague and expert in this developing 
> field of librarianship, Steve Hiller, will share information on national 
> activities as well as practical insights from  coordinating the highly 
> praised assessment efforts at the University of Washington Libraries.
>
> Steve Hiller
> Library Assessment Coordinator/Head Science Libraries
> University of Washington Libraries
>
> Making Library Assessment Work:
> Practical Approaches for Developing and Sustaining Library Assessment
> Tuesday, October 26, 2004
> 3-4 p.m.
> Sterling Memorial Library Room 409
>
> While a wide range of assessment methods and tools are now available, 
> there is growing evidence that many libraries continue to experience 
> difficulty devising appropriate measures or methods, understanding and 
> analyzing the data, using data to make changes, and building a sustainable 
> assessment program.  Steve will discuss factors that are important 
> in  building sustainable and effective assessment, including examples 
> from  libraries that have done so.
>
> Steve has been active in library assessment since 1991 and has published 
> and presented widely in such areas as user needs assessment, qualitative 
> methods, and the use of assessment data in planning and management.  This 
> year, Steve and Jim Self, Director, Management Information Services at the 
> University of Virginia, will be working with the Association of Research 
> Libraries on  a project to identify a range of practical approaches that 
> can be used to build and sustain effective library assessment.
>
> This program is open to any interested library staff, subject to 
> supervisor approval and coverage of services.    Please do not hesitate to 
> let me know if you have any questions about the program.
>
> Danuta A. Nitecki
>
>
> Danuta A. Nitecki
> Associate University Librarian
> Yale University
> Sterling Memorial Library
> P.O. Box 208240
> New Haven, CT  06520-8240
> phone:  203-432-1818
> fax:    203-432-1294
> danuta.nitecki@yale.edu