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Professional Opportunity - Computer and Information Systems Support Specialist l



Computer and Information Systems Support Specialist l
Manuscripts and Archives
Sterling Memorial Library

Band II

THE UNIVERSITY AND THE LIBRARY
The University Library, which is a highly valued partner in teaching and research at the University, has more than 10.5 million volumes housed in the Sterling Memorial Library and 22 school and departmental libraries. It employs a dynamic and innovative staff of nearly 600 FTE who have the opportunity to work with the highest caliber of faculty and students, participate on committees and are involved in other areas of staff development. A full spectrum of library resources, from rare books and manuscripts to rapidly expanding network of electronic resources, constitutes one of Yale's distinctive strengths. The Library is engaged in numerous ambitious projects such as completion of retrospective conversion of the Library's catalog, and various automation projects, which include network access to scholarly information and preservation imaging. Yale is a member of the Program for Cooperative Cataloging and contributes to the NACO and BIBCO Programs. For additional information on the Yale University Library, please visit the Library's Web site at: http://www.library.yale.edu/

MANUSCRIPTS & ARCHIVES
Manuscripts and Archives advances teaching and research by making primary source materials available for study and is open to the public. For over five decades, the department has assembled more than 17,000 linear feet of manuscript collections, donated by individuals and organizations, which document intellectual, legal social, religious, political, diplomatic, and economic history, and the history of Yale University. The department also houses the University archives and related materials. For additional information, please visit, http://www.library.yale.edu/mssa/.

RESPONSIBILITIES
Reporting to the Systems and Digital Resources Archivist, the C&IS Support Specialist will maintain all departmental automated systems and support the use of these systems by departmental staff, and members of the public where appropriate. The systems include in-house applications and commercial applications, including Paradox, Access, MySQL, SQL Server and office productivity applications.

Maintains all departmental automated systems, and coordinates the use of Library and other external systems. Acts as the department's Expert User, and Webmaster, maintaining regular contact with workstation and web support staff in ILTS. Serves as the department's network administrator, and oversees the management of the department's networked resources including those managed by the University's centralized Information Technology Services on behalf of the department. Helps in coordinating systems activity with other University departments.  Coordinates the training of staff members in the use of new and existing software applications. Prepares training materials, and documentation for departmental systems. 

Acts as coordinating and supervisory manager of the department's on-demand image scanning service; supervising a Library Services Assistant I.  Advises on the selection of departmental archival and published resources that are appropriate candidates for digitization; managing and keeping to project budgets and schedules these digitization efforts. Helps to ensure that departmental digitization programs and initiatives conform to professional and library standards, integrate well with existing and emerging Library initiatives, and contribute to the development and implementation of University and Library digitization standards and capabilities.

Assists in the planning and implementation of new and modified departmental automated systems, including databases, spreadsheets, the departmental intranet, and on-line resources.  Works with departmental and Library staff to develop requirements and monitor performance of vendors and products. 
Helps to develop systems that enhance the efficiency of department processes and its staff in their activities.  Remains aware of technological developments in hardware and software, and of administrative changes in the department and the University that affect existing departmental systems, assisting in recommending upgrades, patches, equipment purchases and data migration strategies consistent with Library and University polices.  Participates, where appropriate, in Library committees and other bodies to address the planning, implementation and maintenance of systems and workstations.  May work closely with research staff in ILTS in the development of such systems or services.  Supervises students assigned to systems related tasks within the department.  Supports the Systems and Digital Resources Archivist in the design, creation and implementation of new systems, and in other activities involving systems within the department.
 
QUALIFICATIONS
 
TRAINING AND EXPERIENCE
Bachelor's degree. One year of relevant experience or an equivalent combination of education and experience.  Knowledge of networking protocols, Microsoft Windows, Unix, and database design.  Demonstrated knowledge of digitization standards and best practices for images and textual materials.  Preferred:  Experience in systems/application design and development.  Knowledge of programming languages, e.g. PHP, PERL, and increasingly, python.  Knowledge of digitization standards and best practices for audio and video materials. Experience with XML and cultural heritage metadata schemes such as METS and the TEI.

SKILLS AND ABLITILIES:
Excellent oral and written communication skills.  Demonstrated ability to plan, manage, and coordinate complex projects.  Demonstrated ability to work effectively with colleagues and administrators.  Preferred:  Formal information systems training.  Possession of industry/product certification.
 
SALARY AND BENEFITS
Competitive salary will be based upon the successful candidate's qualifications and experience.  Full benefits package including 22 vacation days; 18 holiday, recess and personal days; comprehensive health care; TIAA/CREF or Yale retirement plan; and relocation assistance.  Applications will be accepted until the position is filled.  Applications consisting of a cover letter, resume, and the names of three references should be mailed to: Sharon Tarascio, Human Resources Coordinator; Yale University Library; P.O. Box 208240, New Haven, CT 06520; fax: (203) 432-1806.  Submissions via email are also welcomed and can be sent as a Word attachment to hrlibrary@yale.edu.  Please be sure to include Source Code EAYU14805.

Yale University is an Affirmative Action/Equal Opportunity Employer