Re: Spider Activity Reports from Blackwell Synergy

[Selden Durgom Lamoureux <lamours@email.unc.edu>]

Hi Liz.  We were also having a rash of security alerts from 
Blackwell SYNERGY reporting excessive downloading.  The cure was 
to send them our Proxy IP address.  I don't know that this will 
work for you, but you might try it.

-Selden

Elizabeth R Lorbeer wrote:

> I am trying to troubleshoot, again, a reported message from
> Blackwell Synergy regarding "spider activity" from my
> university's IP range.  Our previous investigation showed no
> abuse on the part of our user - however we received another
> message that an IP range was turned off.  It takes hours to
> troubleshoot and our IT logs can't find anything suspicious. Our
> license allows us to correct any abuse - however I am growing
> tired of not finding any problems on our end.  Is anyone else
> having the same problem with Blackwell?
>
> Thanks,
>
> Liz Lorbeer
> Associate Director for Content Management
> Assistant Professor
> Lister Hill Library of the the Health Sciences
> lorbeer@uab.edu