Blackwell journals now on Wiley InterScience

["Gillingham, Emily - Oxford" <emily.gillingham@wiley.com>]

Dear all

I am pleased to report that 1.6 million additional articles from 
Blackwell journals were successfully loaded onto Wiley 
InterScience over the weekend.  After a few additional downtime 
hours we have now pushed the Wiley InterScience site live again. 
However, please be aware that there may be intermittent service 
today while we stabilize the site.  We expect the site to be 
fully stable towards the end of the day.  We have also now 
permanently shut down the Synergy site.

To view the full list of Wiley-Blackwell journals go to 
http://www.interscience.wiley.com.  You will see here several new 
subject areas which we have added to now reflect the full depth 
and range of the Wiley-Blackwell list.  Wiley InterScience now 
includes 1400 current journals, 6000 online books, 660 titles 
with backfiles back to volume 1, 23 book series, and 90 online 
reference works spanning the disciplines, from anthropology to 
astronomy, Zizek studies to zoonoses.  In addition it includes 12 
databases in chemistry and evidence based medicine as well as 
10,000 laboratory protocols for the life sciences. Blackwell 
Reference Online, the Blackwell Encyclopedia of Sociology and the 
International Communications Encyclopedia will continue to be 
hosted on a separate site: http://www.blackwellreference.com

There is still some missing content from Blackwell which we are 
working through.  This includes some issues, articles, parts of 
articles (e.g. article loaded in xml but not in PDF) plus some 
missing metadata and articles which need to be fixed due to 
special character rendering issues.  The full list of missing 
content which we are working through is listed on our transition 
site: http://www.interscience.wiley.com/transition - and this 
will be updated weekly.

We have redirected most links to their nearest equivalent on 
Wiley InterScience.  However, we are still working on the OpenURL 
links which currently redirect to the Wiley InterScience homepage 
rather than the journal page, as they should.  These links will 
be back in place in a few days.

We have migrated the majority of customer license terms and 
access rights from Synergy to InterScience successfully but if 
you do experience any problems with your access or have any 
queries please contact our Customer Support team who are offering 
round-the-clock, round-the-world customer service during this 
transition period: http://www.interscience.wiley.com/support

You will also see here a Self-Help service with answers to many 
frequently asked questions.

If you are not familiar with Wiley InterScience then please use 
our online tutorials or sign up for a free online webinar here: 
http://www.interscience.wiley.com/tutorials

If you requested usage reports from Synergy last week and did not 
receive them then we apologize for this.  Due to the high level 
of demand for reports in the final week there was a backlog in 
the system which has mostly cleared but there may be some reports 
not received.  Usage data for Blackwell journals will be 
available on Wiley InterScience in September.  I'm afraid that we 
are unable to supply it before then.

Thank you to all our customers for your support for Blackwell 
Synergy over the last 10 years.  You helped to build the site 
into one which has been enormously popular with a large 
international user community resulting in more than 20 million 
user sessions and over 8 million PDF article downloads per month 
this year.  Work is well underway on the new Wiley-Blackwell 
online platform which will include many of the best features of 
Synergy as well as InterScience and which we will be launching in 
early 2009.  More information about this new service will be 
provided to you in due course.

Best wishes,

Emily Gillingham
Director, Library and Institutional Marketing
Wiley-Blackwell - John Wiley & Sons
9600 Garsington Road - Oxford OX4 3EL - UK
emily.gillingham@wiley.com