RE: selling e-articles

["Pikas, Christina K." <Christina.Pikas@jhuapl.edu>]

We have (to our collective horror) exactly the opposite 
experience.  We hear from secretaries who have corporate credit 
cards that they are "tired of buying all of these articles"... We 
have researchers who come to us from corporate settings and who 
don't realize that we have site licenses to maybe tens of 
thousands of journals.

We market our services heavily, but we still hear that our 
patrons are whipping out the credit card and paying for articles 
we have access to. AGU's page, for example, has tricked many 
people.  When you land on a JGR abstract, it says pay or click 
for access, some people click and hope while others pay the 
money.

Christina K. Pikas, MLS
R.E. Gibson Library & Information Center
The Johns Hopkins University Applied Physics Laboratory
Voice  240.228.4812 (Washington), 443.778.4812 (Baltimore)
Fax 443.778.5353


-----Original Message-----
[mailto:owner-liblicense-l@lists.yale.edu] On Behalf Of Dr. Oliver Obst
Sent: Wednesday, August 13, 2008 9:06 PM
To: liblicense-l@lists.yale.edu
Subject: Re: selling e-articles

>From our studies we know that any price barrier is prohibitive
for the use of articles. Usually, our researcher and clinicians
don't have budgets devoted for buying articles and even if, they
wouldn't do so, because they think it's the job of the
clinic/faculty to offer such service. The're no institutional
credit cards and they will not use their privat ones either. So
we try to lower barrieres by offering interlibrary loan for free.

Mit freundlichen Gruessen,

Dr. Oliver Obst

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