View the online study:  Live Version or Static Version

Online Study Questions 

1. How frequently do you use the Research Workstation? (multiple choice)
2. Think back to the last time you used the Research Workstation.  Why did you use it? (free text)
3. Did you find what you were looking for? (yes/no)
4. Please describe your experience.  What steps did you take to find what you were looking for?  If you did not find what you were looking for, what prevented you from locating the information.  What frustrations did you experience? (free text)
5. Do you prefer a Web site other than the Research Workstation for conducting your research?  Please specify a URL if possible. (free text)
6. Do you have any suggestions for changing and/or improving the Research Workstation? (free text)
7. What should not be changed on the Research Workstation? (free text)
8. Please share any other comments about the Research Workstation. (free text)
9. What is your affliation? (multiple choice)
10. What is your field of study? (multiple choice)

These open-ended questions were derived from Jakob Nielsen's article "Users First: Test Your Old Site".

Random Sampling

• Pop-up Window loaded every time sometime visited the top level of the Research Workstation
• We were going to leave it up for one week
• We anticipated 100-200 responses in a week and we got over 300 responses during first two days!
• We then moved it to an optional "please take our survey" button to top page and found that we had a precipitous drop-off in response rate
• Got an additional 170 responses over the next 6 days for a total sampling of 476 users.